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SCOPE OF SERVICES <br /> In addition to those services specifically enumerated in Santa Ana Municipal Code <br /> §§ 2-660, et seq., as maybe amended from time to time, Consultant shall provide the following <br /> services: <br /> • Accept and respond to phone calls and emails from City staff related to non-investigative <br /> matters. <br /> • Provide City staff with advice related to non-investigative matters. <br /> • Attend Police Oversight Commission meetings. <br /> • Consult with City staff on the interpretation and/or implementation of police related City <br /> ordinances,policies,or procedures;or relevant state and federal law(s). <br /> • Review ofbody worn camera footage for non-investigative matters. <br /> • Acknowledge receipt of any new complaint, claim, or other assignment as soon <br /> as possible, and no later than within 24 hours. <br /> • Accept and respond to phone calls from City staff related to investigative matters. <br /> • Where a complaint has been filed by a member of the community, Consultant will <br /> contact the complainant within three days of Oppenheimer Investigations Group <br /> LLP's ("OIG") receipt of the complaint. <br /> • Coordinate with the Commission and Santa Ana Police personnel to obtain <br /> relevant information, including incident reports, CAD data, and body worn <br /> camera footage, if applicable. <br /> • When warranted, conduct timely interview(s) of complainants, witnesses and <br /> subjects. Consultant will be available to conduct interviews in person, but may <br /> also conduct witness interviews via telephone or videoconference. <br /> • When warranted, after interviewing the complainant, Consultant will confirm <br /> that the conduct complained of, iftiue,would violate the law or Santa Ana Police <br /> Department policy. If not, the Consultant will recommend that the matter be <br /> handled without a formal investigation. <br /> • Regarding interviews of sworn peace officers, Consultant will comply with all <br /> requirements of the .Peace Officers' Bill of Rights contained within. California <br /> Government Code §§ 3300 et seq. <br /> • Review of any applicable incident reports, CAD data, emails, texts, policies, and <br /> other documents. <br /> • Analysis of officers' body worn camera or other video for investigative matters. <br /> • Review of any additional relevant evidence an investigation uncovers. <br /> • Assessment of witness credibility, including an individual's opportunity or <br /> capacity to obseive;consistent and inconsistent statements;corroboration (or lack <br /> thereof); patterns of conduct; plausibility; bias; and one's motivation to lie, <br />