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Docasign Envelope ID:94CFD8DO-CaF2-4638-A8BE-BB76D9DOBD3D <br /> DOCUMENT INFORMATION: <br /> Date: Aug 25,2025 <br /> Procore Technologies,Inc„(Procore)a Delaware corporation,having its principal place of business at 6309 <br /> Carpinteria Avenue Carpinteria,CA 93013,Is pleased to present this Statement of Work("SOW")for Procore <br /> Customer: <br /> City of Santa Ana(Customer)having its address at 20 Civio Center Plaza Santa Ana,CA 92701. <br /> PROJECT OVERVIEW <br /> Objective <br /> Procore Professional Services will deploy the Procore cloud-based SaaS construction management system to <br /> streamline operations and enhance scalability across Customer organization,This Statement of Work outlines <br /> the project methodology,tools to be Implemented,roles and responsibilities,expected dellverables,and <br /> expected costs of the project. <br /> SCOPE OF WORK <br /> Services to be Provided <br /> 1. Project Management Services <br /> a. Coordinate,plan,and manage the execution of all services contained within this SOW <br /> b. Monitor SOW services usage and manage changes to scope related to available hours and <br /> jointly(Customer/Procore)defined scheduled milestones <br /> c. Provide recurrjng project status updates <br /> d. Monitor the health of the project <br /> e. identify and communicate project risk <br /> f. Manage implementation success criteria <br /> 2, Consulting Services <br /> a. Conduct stakeholder workshops)to confirm Customer's business outcomes,processes, <br /> and strategy <br /> b. Advise on recommended Procore processes per Customer's goals,products,and <br /> requirements <br /> c. Provide guldance on best practices,configuration settings,and permissions based on <br /> Customer's desired business processes and outcomes <br /> d. Lead Q&A with Customer's Procore Committee(defined below)or individual project teams <br /> e. Coordinate,plan,and research in support process or project requirements <br /> 3. Configuration Services <br /> a. Configure the Procore platform in accordance with Customer's standard operating <br /> procedures <br /> b. Initial configuration includes but is not€Imltad to:permissions refinement,generation of <br /> custom fields and fieldsets,creation of workflows,and refinement of Company and/or <br /> Project-level configuration settings,and creation of up to 3 budget views,creation of up to 3 <br /> templates per tool where template creation is applicable. <br /> 4. Virtual Training Services <br /> procore.com 3 <br />