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Table of Contents <br /> Cover Letter 1 <br /> Services Provided 2 <br /> Agreement Statement 3 <br /> Finn and Team Experience 3 <br /> Organization Adherence to Exhibit A Services 3 <br /> Finn Description 4 <br /> Finn Proximity to Sant Ana 4 <br /> Supervising Project Manager/Principal Agent 4 <br /> Staff Resumes 5 <br /> Proposed Work Plan 15 <br /> Anticipated Approach 15 <br /> Suggestions and Concerns 15 <br /> Deliverable Description,Implementation,and TimeLine 15 <br /> References 18 <br /> Cost Proposal 19 <br /> Certifications(Attachments) 22 <br /> References 29 <br />