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supervisor' s response will attempt to resolve the grievance on an <br /> informal basis through discussion with his or her Section <br /> Commander. The Section Commander will respond to the grievance <br /> within three (3) working days of receiving the employee grievance . <br /> D. Every effort shall be made to find an acceptable <br /> solution to the grievance through this informal process . <br /> E . In order that this informal process may be responsive, <br /> all parties involved shall expedite this process . If, within <br /> thirteen (13) working days, a mutually acceptable solution has not <br /> been reached at the informal level, the employee shall then set <br /> forth the grievance in writing, indicate the nature of the action <br /> desired, sign it, and submit it in duplicate to his or her <br /> immediate supervisor. At this point, the grievance review process <br /> becomes formal . Should the grievant fail to file a written <br /> grievance, and in the manner specified above, within ten (10) <br /> working days after discussing the grievance with his or her Section <br /> Commander, the grievance shall be barred and waived. <br /> Section 3 . Formal Process . <br /> A. If the grievance is not resolved through the informal <br /> process, and a written grievance is filed within the time limits <br /> set forth above, the grievant' s immediate supervisor and Section <br /> Commander will add their comments and any justification they <br /> consider proper, sign it, and forward it to their Division <br /> Commander without undue delay, or in no case, more than three (3) <br /> working days . <br /> B . The Division Commander, after study of the case, <br /> shall attach his or her decision and reasons therefore, and return <br /> them to the employee within three (3) working days after receipt of <br /> the written grievance. <br /> C. If no satisfactory settlement has been reached at the <br /> division level, the employee may, within six (6) working days after <br /> receipt of the Division Commander' s decision and reason (s) <br /> therefore, carry the matter to the Chief of Police . To do so, the <br /> employee shall describe on separate correspondence, the reason why <br /> he or she is not satisfied, and shall submit this, with the <br /> original form through his or her superior officer and Division <br /> Commander to the Chief of Police . Failure of the grievant to take <br /> this action will constitute a waiver and bar to the grievance, and <br /> the grievance will be considered settled on the basis of the <br /> Division Commander' s response . <br /> D. If the grievant files a written grievance to the Chief <br /> of Police in the manner and within the time limits specified in "C" <br /> above, then a conference shall be held at the request of the <br /> employee or the Chief of Police . <br /> 41 <br />