Item 07 - Sewer System Management Plan 2025 Update

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City of Santa Ana Section 2: Organizational Figure 1, Sewer System Organizational Chart, identifies the personnel responsible for implementing their respective SSMP elements. The organizational structure is spearheaded by the Water Resources Manager. Beneath the Water Resources Manager are two Principal Civil Engineers and one Senior Water Maintenance Supervisor. The Capital Improvements and Administration division is lead by a Principal Civil Engineer who is responsible for maintaining the overall organizational structure of the City of Santa Ana's sanitary sewer system (Section 2 of this SSMP), implementing the System Evaluation, Capacity Assurance and Capital Improvements Plan (CIP) outlined in Section 8, design and performance provisions as defined in Section 5, and the City's communication program with all affected parties and general public. The Production Operations and Regulatory Compliance division is headed by a Principal Civil Engineer who is responsible for administering the City's legal authority (see Section 3), executing the Spill Emergency Response Plan (see Section 6), implementing the Sewer Pipe Blockage Control Program (see Section 7), and SSMP monitoring, measurement and program modifications (see Section 9). The Senior Water Maintenance Supervisor is responsible for implementing the City's operation and maintenance program, staff training, and equipment inventory (see Section 4). See appendix B for a complete organizational chart with position titles, names, email addresses and phone numbers for all of the City's Water Resources personnel. 2.2.1 Administration and Maintenance Staff Summary The names and titles of all management, administrative, and maintenance staff within the Water Resources Division can be found on the Water Resources Division organization chart maintained by the Public Works Agency. The telephone numbers for all staff are kept in a centralized City directory accessible to all staff through an intranet application. A copy of the Water Resources Division organization chart is included as Appendix B. The Water Resources Manager is responsible for overseeing the spill reporting process. The Water Maintenance Supervisor in charge of the Sewer Services Section, receives spill reports from the field crews and prepares a draft report. The draft is then reviewed by the Engineering & Administration Section and consideration is given to volume calculations, vacuum and wash down operations, cause of the spill, timeliness of response, etc. After discussions/reviews are complete, the report is finalized and submitted on- line to the California Integrated Water Quality System (CIWQS). Based on the monitoring and reporting requirement changes in Attachment E of the 2022 WDR, the spill emergency response procedures were updated in 2023 to represent the affected processes for responding to and reporting spills. The spill emergency response procedures are updated periodically to represent current policies and staffing of the City. The City continues its belief in keeping the reporting agencies and the public fully informed. As a first priority during a sewer spill, City staff and field crews notify the appropriate agencies by phone that a spill has occurred instead of depending on the report as a means of notification. 2.3 Chain of Communication A set of Sewage Spill Procedures has been created by the Water Resources Division and distributed to the maintenance staff that details the spill response procedure and identifies the appropriate agencies to contact (i.e., OES). These procedures have been included in this SSMP as Appendix C. As shown in Appendix B, the City of Santa Ana maintains organizational charts which illustrate lines of authority and employee position titles. Additionally, the City provides sufficient staffing information to properly operate, maintain, and manage all parts of the City sanitary sewer system. 2025 2-2