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ironmountain.com | 1.800.899.IRON (4766) Page 1 of 18 <br />Public Sector Master SOW Form Rev. 7/13/2023 <br /> <br /> <br /> <br />This Statement of Work (“SOW”) is a proposal by Iron Mountain Information Management, LLC (“Iron <br />Mountain”, “IRM” or “IM”) to perform the services described herein, including the pricing, assumptions, and <br />terms and conditions that will apply to a contract resulting from this SOW. <br />Throughout this SOW, certain provisions have been selected for incorporation herein either by (i) <br />check of a clause(s) that is presented in full, or (ii) check of a link to static, dated clause or clauses <br />incorporated by reference. In both instances (i) and (ii), such provisions are material to this SOW and <br />applicable to a contract resulting from this SOW. <br />Customer Information (“Customer”): <br />City of Santa Ana Housing Authority <br />20 Civic Center Plaza, 1st Floor <br />Santa Ana, CA 92702 <br />Maria Hodson <br /> <br />Case Digitization Date of SOW: 10/16/2025 v2 <br />IMGS/SLED Number: SLED0005587 Project #: PR-022300 <br /> <br />Proposal Validity Period: The terms and fees quoted under this SOW will only remain valid for acceptance by <br />Customer until 12/31/25. Thereafter, Iron Mountain may modify the fees or terms and require a modified SOW. <br />Iron Mountain Contacts: <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />CONFIDENTIALITY <br />This submission includes information that shall not be duplicated, used or disclosed — in whole or in part — for any purpose other than to evaluate this submission. Contains Iron Mountain confidential and <br />proprietary information © 2025. Iron Mountain Incorporated. All rights reserved. Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated in the U.S. and other <br />countries. All other trademarks are the property of their respective owners. <br />Heidi Vierkant <br />SLED Account Executive <br />heidi.vierkant@ironmountain.com <br />704-906-2600 <br />Exhibit A-1 to the First AmendmentA-2023-223 EXHIBIT 2