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Docusign Envelope ID:DFB5D9D9-859F-472D-9C39-2185492D36D1 N-2025-274 <br /> Exhibit A mindbase <br /> By Versaterm <br /> INSURANCE NOT REQUIRED <br /> WORK MAY PROCEED <br /> CITY CLUK <br /> p�,;E;NGV 17 2025 Master Services <br /> Agreement <br /> This Subscription Software Agreement (the "Subscription Software Agreement") is entered <br /> into between Mindbase,LLC,with offices at PO Box 4201,Logan,UT 84323 ("Mindbase") and <br /> the entity identified on the pricing proposal ("Customer"). Mindbase and Customer will each <br /> be referred to herein as a"Party" and collectively as the "Parties".This Agreement(as defined <br /> below) is effective as of the date of the last signature (the "Effective Date"). <br /> 1. Agreement <br /> 1.1.Scope; Agreement Documents. This Subscription Software Agreement governs <br /> Customer's purchase of cloud-based software as a service products and other software <br /> which is licensed to Customer by Mindbase on a subscription basis ("Subscription <br /> Software")and related services,which may be recurring or one-time("Services")provided <br /> by Mindbase. Subscription Software and Services are collectively referred to as the <br /> "Software and Services". Additional terms and conditions applicable to specific Software <br /> and Services are set forth in one or more addenda executed by both Parties in writing and <br /> attached to this Subscription Software Agreement(each an "Addendum", and collectively <br /> the"Addenda").This Subscription Software and the Addenda collectively form the Parties' <br /> "Agreement". <br /> 1.2.Order of Precedence. Each Addendum will control with respect to conflicting terms in <br /> this Subscription Software Agreement,but only as applicable to the Software and Services <br /> described in such Addendum. <br /> 2. Subscription Software <br /> 2.1.Delivery. During the applicable Subscription Term (as defined below), Mindbase will <br /> provide to Customer the Subscription Software in accordance with the terms of the <br /> Agreement. Mindbase will provide Customer advance notice (which may be provided <br /> electronically) of any planned downtime. Delivery will occur upon Customer's receipt of <br /> credentials required for access to the Subscription Software or upon Mindbase otherwise <br /> providing access to the Subscription Software. If agreed upon in an Ordering Document, <br /> Mindbase will also provide Services related to such Subscription Software. <br /> 2.2.Modifications.Mindbase may modify the Subscription Software,recurring Services and <br /> any related systems so long as their functionality (as described in the applicable Ordering <br /> Document) is not materially degraded. Documentation (as defined below) for the <br /> Subscription Software maybe updated to reflect such modifications. <br /> Page 1 of 18 <br />