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4LEAF, INC. <br /> I'•-,1',f '�f i\ �'i_" i•1\F� .-a 4'I I-�11 S!I IS.1 hll i, <br /> Classroom Training with CEUs <br /> You can often find members of 4LEAF training nationally for <br /> organizations such as the International Code Council (ICC), American `y <br /> Association of Code Enforcement (AACE), California Association of <br /> Code Enforcement Officers (CACEO), and other nationally recognized <br /> affiliations of these chapters. 4LEAF's training leads include Pete <br /> Roque, Kenneth Eckman, and Alejandra Molina. Our instructors are <br /> nationally accredited and offer Continuing Education Credits (CEOs). <br /> Our trainers currently cover topics such as; <br /> o 10 Most Common Complaints o Ethics <br /> o Accessible Parking o Hoarding <br /> o ADU Legislation o Individual Awareness and Preparation <br /> o Agency Promotion Community Relations o Inspection Protocol <br /> o Banner and Sign Enforcement o Interior Inspections <br /> o Basic Ethics o Intermediate Communications <br /> o Basic Ethics and Inspections o Interview And Interrogation <br /> o Basic Ethics,Authority, and Inspections o Interview And Report Writing <br /> o Basic Inspection Protocol o Investigative Report Writing <br /> o Basic Report Writing o IPMC 2021 or 2018 Exam Prep <br /> o Basic Residential Construction o IPMC 2021 Overview <br /> o Blueprint Reading o Landlord Tenant Disputes <br /> o Building And Safety Presentation o Legal Aspects <br /> o Building Blocks for Code Enforcement o Marketing Your Code Enforcement <br /> Officer Success o Mobile Vending <br /> o Building Code o Mold, Lead,Asbestos, &Vectors <br /> o Building Inspections and Code Enforcement Enforcement <br /> --A Powerful Duo o Multi-Agency Task Forces <br /> o Case Documentation o Officer Safety—Drug Awareness for the <br /> o Case Management from Start to Finish Code Enforcement Officer <br /> o Code Enforcement 101 o Officer Safety Encountering Mental Illness <br /> o Code Enforcement Culture in the field of Code Enforcement(Self-Care) <br /> o Courtroom Testimony and Demeanor o Officer Safety—Field Inspection Protocols <br /> o Dealing With Difficult People for the Code Enforcement Officer <br /> o Effective Communications—Bridging the o Officer Safety—Gang Awareness for the <br /> Gap with External and Internal Customers Code Enforcement Officer <br /> o Ensuring Short-Term Rental Reg. o Officer Safety--Hazardous Building Safety <br /> Compliance for the Code Enforcement Officer <br /> o Essentials for Short-Term Rental o Planning And Zoning Basics <br /> Enforcement o Property Maintenance <br /> Qualifications to Provide Professional Consulting Services to the City of Santa Ana Page 9 <br /> Section 4.1:Scope of Work-Code Enforcement October 3,2025 <br />