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Docusign Envelope ID: 9BDBD300-F972-4CC8-8D30-40FE04AAD195 <br />`/ Peregrine 11/14/2025 <br />(e) Customer agrees to perform independent employment background screening for its staff at <br />Customer's own expense; and (f) Customer agrees to reinforce staff policies for creating User <br />accounts with only one Customer domain email address for each User, with exceptions only as <br />granted in writing by Peregrine. <br />3.4. Operation Restrictions. Under certain circumstances, it may be dangerous to operate a <br />moving vehicle while attempting to operate a laptop, mobile device or other touch screen and any of <br />their applications. Customer agrees that the Users will be instructed to only utilize the interface for the <br />Service at times when it is safe to do so. Peregrine is not liable for any accident caused by a result of <br />distraction such as from viewing the screen while operating a moving vehicle. <br />3.5. Customer Logo. Peregrine may use Customer's name and logo in Peregrine's lists of <br />customers provided that such use will comply with any standard trademark guidelines provided by <br />Customer to Peregrine. <br />3.6. Feedback. If Customer or any of its employees or contractors sends or transmits any <br />communications or materials to Peregrine by mail, email, telephone, or otherwise, suggesting or <br />recommending changes to the Service, including without limitation, new features or functionality <br />relating thereto, or any comments, questions, suggestions, or the like ("Feedback"), Peregrine is free <br />to use such Feedback irrespective of any other obligation or limitation between the parties governing <br />such Feedback. <br />3.7. Availability and Updates. The Peregrine platform is provided as a hosted service designed <br />for continuous availability, with routine maintenance performed as needed. Peregrine shall ensure that <br />Customer has access to the most current, secure, and reliable version of the platform. Updates, <br />patches, and enhancements are included as part of this Agreement and are released in the ordinary <br />course of Peregrine's product Iifecycle. All such updates are delivered uniformly across Peregrine's <br />customer base, and Peregrine does not provide customer -specific modifications or release <br />schedules. The platform is operated as a standardized, multi -tenant service, and all customers receive <br />access to the same core features as part of a unified product release cycle. <br />4. Fees & Payment. <br />4.1. Fees. Customer shall pay the fees for the Service as specified in the Order Form and in any <br />SOWs. All fees are non-refundable except to the extent otherwise expressly set forth in this <br />Agreement. <br />4.2. Payment Terms. Except as set forth on the Order Form, Customer shall pay all fees within <br />forty-five (45) days of Peregrine issuing an invoice. <br />4.3. Taxes. Peregrine's fees do not include any local, state, federal or foreign taxes, levies or duties <br />of any nature ("Taxes"). Customer is responsible for paying all Taxes, excluding only taxes based on <br />Peregrine's income. If Peregrine has the legal obligation to pay or collect Taxes for which Customer <br />is responsible under this section, the appropriate amount shall be invoiced to and paid by Customer <br />unless Customer provides Peregrine with a valid tax exemption certificate authorized by the <br />appropriate taxing authority. <br />5. Proprietary Rights. The "Peregrine Technology "means (a) the Peregrine name, the Peregrine <br />logo, and other trademarks and service marks; (b) audio and visual information, documents, software <br />and other works of authorship, including training materials; (c) other technology included in the <br />Service, including Client -Side Software, graphical user interfaces, workflows, products, processes, <br />algorithms, know-how and other trade secrets, techniques, designs, inventions and other tangible or <br />intangible technical material or information provided by Peregrine under this Agreement; and (d) the <br />work product or other results of Professional Services. Peregrine owns and shall retain all rights in the <br />Peregrine Technology. Otherthan as expressly set forth in Section 2.1 above, no license or other rights <br />in or to the Peregrine Technology or related intellectual property rights are granted to Customer or <br />0 <br />Proprietary and Confidential <br />