Laserfiche WebLink
Docusign Envelope ID: 9BDBD300-F972-4CC8-8D30-40FE04AAD195 <br />`/ Peregrine 11/14/2025 <br />2.1. Service. During the Term and subject to the terms and conditions of this Agreement, including <br />payment of the fees set forth on the Order Form, Customer may: (a) access and use the Service for <br />up to the number of Users set forth in the Order Form, (b) download and reproduce the applicable <br />Documentation solely for internal use in association with the Service, and (c) download, install, and <br />use any Client -Side Software in support of Customer's use of the Service, in each case on a <br />nonexclusive, non -transferable, and non-sublicensable basis and solely for Customer's internal <br />business purposes. Peregrine shall provide Customer with authentication credentials for individual <br />Users upon written request from authorized personnel of Customer, (ii) onboarding and training <br />services as set forth in the Order Form ("Onboarding and Training Services"), and (iii) telephone and <br />standard technical support to Customer during normal business hours ("Technical Support"). Except <br />as set forth herein, Peregrine shall, at its sole cost and expense, provide all facilities and equipment <br />that may be necessary for Peregrine to perform the Services. <br />2.2. Professional Services. The Service includes Professional Services to integrate identified <br />Customer Data sources into the platform, including data extraction, translation, and integration into the <br />Service; configuration; and implementation, to enable effective use of the Service and support <br />Customer's adoption of the platform. Further, these included Professional Services incorporate <br />maintenance of the ongoing integration of Customer Data into the Service including but not limited to <br />updates required due to source schema changes for those Customer Data sources and systems <br />identified on the Order Form. Except as set forth in the Order Form, in the event that Customer requests <br />that Peregrine perform data integration, configuration or implementation services regarding the <br />Service, including integration of Customer Data or Third Party Data and creation of specific <br />modifications to the Service (but excluding any Onboarding and Training Services), Peregrine will <br />discuss the scope and fees for such services and, if agreed, such work will be performed pursuant to <br />a statement of work executed by the parties and referencing this Agreement that describe such scope <br />and fees (an "SOW," and such services, the "Professional Services"). Any fees associated with the <br />Professional Services shall be set forth in the applicable SOW and Customer shall pay such fees in <br />accordance with Section 4.2 below. To the extent the Professional Services result in any software <br />code or other tangible work product ("Work Product"), all such Work Product will remain owned solely <br />and exclusively by Peregrine and may be used by Customer solely in connection with Customer's <br />authorized use of the Service under this Agreement. Customer shall permit Peregrine access to <br />Customer's offices and any other facilities necessary for Peregrine to provide the Professional <br />Services. <br />2.3. Access and Policies. Customer will permit Peregrine access to Customer's offices and any <br />other facilities necessary for Peregrine to provide the Service, Onboarding and Training Services, <br />Technical Support, and any Professional Services. Peregrine agrees to, and cause its personnel to, <br />abide by Customer's facilities access and use policies as provided by Customer to Peregrine in writing <br />in advance of any on -site visits, subject to the Customer's reasonable access security policies, and <br />acknowledges Customer may require escorted access. Access may also include remote access to <br />Customer Data and the Customer's production platform for the Service, where agreed upon by the <br />parties and as necessary to provide the Service (including Technical Support and Professional <br />Services) described herein. Peregrine agrees to comply with the CJIS Security Policy in connection <br />with its access to Customer Data, including CJIS-defined policies for remote access. Peregrine <br />acknowledges that this Agreement may be subject to approval by the California Department of Justice <br />("CA DOJI and that failure to obtain and maintain CA DOJ approval shall constitute a material breach <br />subject to Section 11.2. <br />Consistent with Customer's reasonable access security policies, Customer may request and Peregrine <br />shall provide to Customer proof of background screening, clearances, or vetting, as applicable, for <br />Peregrine personnel supporting Peregrine services detailed in this Agreement, provided such <br />information is applicable to the covenants herein, is under Peregrine's control, and Peregrine is <br />lawfully able to disclose such information. The Parties understand that the final responsibility for <br />maintaining the security and confidentiality of criminal justice information maintained by Customer, <br />3 <br />Proprietary and Confidential <br />