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Scope of Work <br /> THE IMPORTANCE AND ROLE OF CODE ENFORCEMENT <br /> Code enforcement activities are a crucial service to ensure not <br /> ' only public health and safety, but also to enhance economic <br /> health throughout a community. Blighted conditions such as <br /> graffiti on public and private properties, illegal dumping, <br /> vacant lots, overgrown vegetation, deteriorated building <br /> exteriors, missing or broken windows and screens, <br /> foreclosures, illegal signs, and inoperable vehicles all <br /> contribute negatively to a community's image and promote <br /> deterioration. Municipal Code standards are enforced to <br /> ensure that communities remain attractive, inviting, and safe. <br /> Well-kept communities help to maintain or increase values, <br /> discourage crime, encourage quality development while preserving the overall quality of life in the <br /> community. Additionally,supportive education of community members plays an essential role in a <br /> jurisdiction's ability to self-regulate and reduce program demand. <br /> OUR APPROACH TO WORK <br /> CSG and its Code Enforcement Officers are driven to provide a high standard of performance and <br /> program delivery. In delivery of their services, CSG staff apply knowledge gained from extensive and <br /> varied experience across multiple agencies, cultural understanding and sensitivities, and technical <br /> proficiency gained from certifications including PC 832 (Arrest Search and Seizure), CPTED (Crime <br /> Prevention Through Environmental Design), California Association of Code Enforcement Officers <br /> (CACEO), or equivalent. We also achieve efficiencies in service through maintaining computer literacy <br /> with software applications including Central Square (Traklt),Accela, iWorQ,Tyler, Microsoft Office Suite, <br /> and other code enforcement databases and supportive platforms. Our staff seamlessly integrates with <br /> an agency's code enforcement team, demonstrating professionalism through clear communication, <br /> adaptability, motivation, efficiency, and approachability. As part of their normal duties, CSG officers <br /> enforce state/local laws; issue Administrative Citations; author reports,can testify at hearings, and <br /> perform other duties as may be required. <br /> TAILORED SERVICE AND DELIVERY <br /> CSG's Cade Enforcement team works to align our services with our client agency's needs and within the <br /> legal framework of the jurisdiction and industry. Our Approach is to identify and provide the best suited <br /> CSG officer(s)for each client's needs. Our officers all bring flexibility and adaptability along with <br /> transferable knowledge from a variety of settings. We are known for our team-orientated approach and <br /> the ability to seamlessly integrate within a jurisdiction's framework. We effectively coordinate with <br /> agency staff, include Building, Planning, Community Development, Police, Fire, Legal, Finance, as well as <br /> other partner agencies, <br /> INTERPERSONAL SKILLS AND APPROACH <br /> A significant portion of our work stems from our interactions and education within communities and <br /> with individuals. We emphasize education and promote voluntary compliance with all responsible <br /> parties and assist in creating pathways and benchmarks for success. Our officers communicate, <br /> collaborate, and respectfully interact with staff and the community. We pride ourselves in our approach, <br /> by addressing people with respect, integrity, compassion, and from an ethical foundation. Identification <br /> of Code Violations. While each officer has their own background and style, to be successful in their <br /> duties, all of team members are articulate, coachable, driven, relatable,and effective. <br /> 4 CSG::4NSULTRNTS <br />