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ARTICLE XV1 <br /> 16.0 GRIEVANCE REVIEW PROCEDURE <br /> 16,1 Alleged Violations Concerning the Interpretation or Application of Specific Provisions of <br /> This MOU. <br /> A. Solely the Association (not an employee or group of employees) shall be allowed <br /> to file a grievance concerning the interpretation or application of specific provisions <br /> of this MOU, <br /> B. The parties can mutually agree to extend any deadlines in this Article. <br /> 16.2 Step 1. <br /> A. The Association shall first attempt to resolve a grievance concerning the <br /> interpretation or applicable application of specific provisions of this MOU at Step <br /> 1 with the Executive Director of Human Resources or designee without undue <br /> delay, but in no case,beyond a period of ten(10)calendar days after the occurrence <br /> of the alleged incident giving rise to the grievance, or when the grievant knew or <br /> should have reasonably become aware of the facts giving rise to the grievance. <br /> B. The Executive Director of Human Resources or designee will respond to the <br /> grievance within fourteen(14) calendar days of receiving the grievance. <br /> C. Every effort shall be made to find an acceptable solution to the grievance at Step 1. <br /> 163 Step 2. <br /> A. If the Association is not satisfied with the response from the Executive Director of <br /> Human Resources or designee,the Association must submit grievance in writing to <br /> Step 2 (binding arbitration) to the Executive Director of Human Resources or <br /> designee with ten (10) calendar days of receiving the Step 1 response. The <br /> Association may elect to submit the grievance to the City Manager for review in <br /> lieu of binding arbitration; in that case, the decision of the City Manager shall be <br /> final and binding. Should the Association fail to file a written grievance at Step 2 <br /> within ten (10) calendar days after receiving the response at Step 1, the grievance <br /> shall be barred and waived. <br /> B. The City and Association agree to select an arbitrator in the following manner: <br /> 1. The City and Association shall refer to the mutually approved list of <br /> arbitrators as specified in Section 16.2(A)(2)(b). <br /> 2. The City and Association shall select an arbitrator from the standing list via <br /> the striking method. The parties shall mutually agree which party strikes <br /> CONFIDENTIAL ASSOCIATION OF SANTA ANA(CASA)MOU: JULY 1,2025 THROUGH JUNE 30,2028 <br /> Page 53 <br /> 13139922.1 SA370-001 <br />