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Docusign Envelope ID:EFBAEI2&2D33-4288-BDF3-3F19BEEB5A9F <br /> Repairity of Santa Ana -Video Surveillance System Upgrade and Maintenance and <br /> i <br /> Equipment Total 635,956.30 <br /> Total Labor $ 186,268.00 <br /> M is c 17,969.50 <br /> Freight Costs $ 55,297.41 <br /> Tax if Applicable $ 60,438.67 <br /> Total Project Price $ 955,929.88 <br /> 10% Contingency $ 96,592.99 <br /> PROJECT FINAL TOTAL $ 1,051,522.87 <br /> 9. Convergint shall provide Canopy Remote Device Management (RDM) Pro to monitor the <br /> Velasea servers' performance in real-time 2417. It provides real-time performance tracking <br /> with automated alerts (emailISMS) for critical issues for the new servers. <br /> • Any existing non-Velasea equipment can be potentially monitored via an upgraded <br /> version Canopy RDM Enterprise <br /> 10. Convergint will provide a customer support program (CSP) with quarterly preventive <br /> maintenance per the item listed below. <br /> Location Qty of Frequency Estimated Lift included <br /> cameras hours <br /> Santa Ana Libraries 4 locations 48 4 96 None <br /> PAAL and Centennial Park Regional 15 4 30 None <br /> Training Facility <br /> Jail Interior—Test & Inspect) Estimation: 300 4 320 <br /> Jail (Exterior—Test, Inspect& Clean) Estimation: 45 4 180 <br /> Pole cameras per RFP 45 4 180 Lift included--2 weeks <br /> per maintenance <br /> Remaining cameras EXTERIOR Lift included—4 weeks <br /> (total current Milestone license 803— 227 4 454 per maintenance <br /> 45 pole cameras x assuming 30/o <br /> Remaining cameras INTERIOR <br /> (total current Milestone license 803— 531 4 531 None <br /> 45 pole cameras x assuming 70% <br /> Servers and network switches 32 4 373 None <br /> TOTAL 1 2,164 <br /> Preventative Maintenance Table <br /> • The CSP did not include any Service Software Agreement. <br /> 11. Convergint has based the calculations for the test and inspect of the Santa Ana jail on the <br /> following assumptions: <br /> • 4 trips yearly, consisting of 2 techs for 1 week each time period. <br /> • Convergint assumes access to all cameras and servers to visually inspect the devices. <br /> • Convergint has built in some time delays due to access, security check point and other <br /> unforeseen delays <br /> • After the initial City wide site assessments, Convergint and the City may make changes <br /> to the frequency and duration of the test & inspect site visits. <br /> 12. Convergint will provide one (1) CSP technician dedicated to support the CSP. <br /> • Primary Responsibility: The technicain core function is to execute the ongoing <br /> preventative maintenance (PM) for the systems outlined in the original RFP. <br /> convergjnt 3 1 P a g e <br />