Laserfiche WebLink
AGREEMENT # ITARC-00930 <br />Exhibit A <br />,Scoge and gricine <br />LSP's Scope and responsibilities <br />1. The Licensed Support Provider (LSP) will resell all available Microsoft Licensed Support Provider <br />(LSP) for Microsoft Master Microsoft Enterprise Agreement No. 8084445; Software Licensing, <br />Software Support, Cloud Services such as Azure, Industry Solutions Delivery (ISD) formerly Microsoft <br />Consulting Services (MCS), Microsoft Unified Support and Microsoft incident response. Microsoft <br />Select Plus Agreement No. 7756479. <br />2. The agreement with LSP as a LSP of the Microsoft Products and Services under Microsoft EA No. <br />8084445 is available for use by the County of Riverside and governmental agencies within the State of <br />California. The LSP will serve as the liaison between the political entity for enrollments under the <br />Microsoft EA. <br />3. The LSP agrees to extend the same pricing, terms, and conditions to every political entity, special <br />district, in the State of California. It is understood that other entities shall make purchases in their own <br />name, make direct payment, and be liable directly to the LSP of their choosing; and County shall in no <br />way be responsible to any LSP for other entities' purchases. <br />4. The LSP may remain the LSP for the Three 3-year duration of the Enrolled Affiliate's Enterprise <br />Agreement Enrollment. All True -Ups during the 3-year enrollment (orders for new products, etc.) by <br />Enrolled Affiliates are required to be submitted only through the Affiliate's selected LSP. Multiple <br />LSP's cannot service a single Enterprise Agreement Enrollment. Enrolled Affiliate may at any time <br />choose to transfer their current enrollment fi•om one LSP to another LSP pursuant to the transfer terms <br />set by Microsoft. <br />5. The Enrolled Affiliate shall work with the LSP to determine the annual payment, true -up commitment <br />schedule defined in their enrollment. <br />6. Each Affiliate will communicate to the LSP the compensation terms applicable to their agreement. <br />7. The LSP will provide reports showing year to date annual spend according to Enrolled Affiliate's <br />specifications. Frequency will be determined by each Enrolled Affiliate (ie: monthly, quarterly, etc.). <br />8. The LSP will provide reports of licenses purchased and added on to enrollment according to Enrolled <br />Affiliate's specifications. (Intended for an enrollment that has licenses for multiple agencies within a <br />governmental body - ie county, city, etc.) Frequency will be determined by each Enrolled Affiliate (ie: <br />monthly, quarterly, etc.). <br />9. The LSP will provide, at the Enrolled Affiliate's request, a licensing portal that allows the tracking of <br />licenses beyond the capabilities of the Microsoft VLSC. This portal will show, but not be limited to, <br />all licenses on the current enrollment, quantities of said licenses, track licenses at department/agency <br />levels, transfer licenses to and from each department/agency, and have reporting functionalities. <br />Revision 1/06/2021 <br />