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Item 18 - Agreement for Microsoft Software Volume Licensing and Maintenance
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Item 18 - Agreement for Microsoft Software Volume Licensing and Maintenance
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1/14/2026 2:43:41 PM
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City Clerk
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Agenda Packet
Agency
Information Technology
Item #
18
Date
1/20/2026
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AGREEMENT # ITARC-00930 <br />Exhibit D <br />Microsoft EA Benefits for Government Agencies <br />E1 Reduced Paperwork <br />Reduced number of separate documents to review — by consolidating amendments into a single <br />document. Many of the amendments previously required are now built into the enrollment document. <br />Customers utilizing the County of Riverside EA Master Agreement may choose either an Enterprise <br />Enrollment or a Server and Cloud Enrollment (or both) depending on their needs. <br />E2 Standard Pricing Across all platforms <br />Microsoft will provide LSP's (authorized EA LSPs on this contract) with Government Level-D, <br />pricing off of published "LSP cost" all platforms. Azure discount is a factor of the consumption rate. <br />This will make it easy when calculating New, Additional product, and True -up purchases at the <br />beginning or during your Enterprise Agreement Term. It also reduces possible confusion among <br />partners. <br />E3 No charge Onboarding Services <br />Microsoft assisted onboarding is now a benefit of Office 365, Microsoft Intune, Azure AD Premium <br />and Azure RMS. Eligible customers will receive guidance from a dedicated group of onboarding <br />experts known as the Microsoft FastTrack Center (FTC) to onboard to these services. The FTC uses <br />an onboarding approach known as FastTrack to help you, your IT Team, and or Partner, confidently <br />onboard new users and capabilities. Programs are subject to change and/or evolve. <br />E4 No Charge Security Incident Assistance <br />Microsoft will engage special security teams in the event of an exploit if your organization leverages <br />Microsoft security technologies as part of your enterprise agreement commitment. These teams will <br />help you identify and stop the malicious attack and triage the incident. See your Microsoft Sales <br />Executive for more details. <br />ES Raise and lower commitment for hosted services during the Enterprise Agreement Period <br />You can raise your commitment for hosted services like 0365, CRM, Azure during the current EA <br />year and only commit to the remaining months in that year. Example: your anniversary for your <br />Year-2 term is in November and your adding 100 Office 365 users in May. You will only be <br />obligated to pay for the 6 months leading to your anniversary. Additionally, you can now true -down <br />hosted services at your anniversary to the original commitment level as well. <br />E6 Additional Software Assurance benefits <br />With New Version Rights, you can upgrade each Microsoft product license that is covered by <br />active Software Assurance to the most recent version for no additional cost. When a new version <br />of Microsoft Office is released during the term of your agreement, your licenses are <br />automatically upgraded to the new version. <br />• Office Roaming Use Rights: Help expand end -user productivity and extend the value of your <br />virtual desktop environment with Office Roaming Use Rights, which lets users with Software <br />15 <br />Revision 1/06/2021 <br />
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