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Flores, Dora From: Dana Jazayeri <dj@shopunlisted.com> Sent: Sunday, January 18, 2026 9:52 PM To: eComment Subject: Agenda Item 16 - Support for Downtown Santa Ana Clean & Safe Program Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links. Dear Mayor and Members of the City Council, My name is Dana Jazayeri. I am the owner of Unlisted (305 E 4th St. #104) and a longtime resident of Downtown Santa Ana. I am writing in strong support of Agenda Item 16 and the proposed agreement with DTSA Services for the Downtown Santa Ana Clean & Safe Program. I have operated businesses in Downtown Santa Ana for over 12 years and have been a resident of the downtown area for even longer. During that time, I have witnessed firsthand the positive impact the Clean & Safe Program has had on cleanliness, safety, and overall quality of life downtown. This program has been one of the most consistent and effective tools the City has in supporting residents, small businesses, and visitors alike. The Clean & Safe teams provide essential services that go far beyond basic maintenance. Their ongoing presence deters disorderly behavior, improves perceptions of safety, and helps maintain a welcoming environment that allows downtown businesses to operate, residents to live, and community events to thrive. In many instances, Clean & Safe security personnel have been the only reliable, immediate support available when incidents occur. As both a business owner and a resident, I have personally experienced violent and threatening encounters with transients in the downtown area. In those situations, security responded appropriately and professionally. Unfortunately, those efforts have too often been undermined by a lack of timely or meaningful follow-up from the Police Department, limiting the ability to resolve ongoing issues or prevent repeat incidents. These limitations are not failures of the Clean & Safe Program, but rather the result of constrained funding and inconsistent SAPD enforcement support. Despite these challenges, the Clean & Safe Program has continued to deliver value year after year, often operating at the edge of its financial and operational capacity. Reducing or discontinuing this program would directly impact public safety, business retention, residential stability, and the overall economic health of Downtown Santa Ana. A clean, safe, and well -managed downtown does not happen by accident —it requires sustained investment and partnership. The Clean & Safe Program is a proven component of that effort, and its continuation is essential. I urge the City Council to approve Agenda Item 16 and reaffirm its commitment to the Downtown Santa Ana Clean & Safe Program. Thank you for your time and consideration. Sincerely, Dana Jazayeri 18