Laserfiche WebLink
Agreement for Bus Stop Advertising <br />February 17, 2026 <br />Page 3 <br />As a result, competition for the contract was limited, and the City's options were constrained <br />by market realities at the time. Staffs subsequent experience demonstrated that combining <br />maintenance and advertising responsibilities under a single vendor reduced competition <br />and ultimately contributed to performance challenges. <br />Maintenance service levels ultimately proved insufficient to meet community expectations. <br />On April 1, 2023, the City Council approved a supplemental agreement with FMG to provide <br />expanded maintenance services at a cost not to exceed $250,000 over a two-year term <br />ending on April 1, 2025. Despite these efforts, the City continued to receive more than 200 <br />service requests annually, most related to excessive trash accumulation and unsanitary <br />conditions. As a result, no additional funding was granted to continue this service model, <br />and the supplemental agreement was allowed to expire. <br />In response to these lessons learned, the current procurement intentionally separated <br />maintenance from advertising services. This approach allowed firms specializing in <br />advertising sales to compete without assuming maintenance risk and resulted in proposals <br />better aligned with each firm's operational strengths while ensuring that maintenance <br />services are provided separately through the City's existing maintenance programs. COA <br />will be responsible for labor associated with replacing plexiglass panels, while the City <br />will supply the replacement materials, remove graffiti, service the refuse bins, and ensure <br />the bus stops are in clean and sanitary condition. <br />PWA subsequently implemented a revised maintenance strategy focused on improving <br />service delivery while reducing costs. Bus stop maintenance responsibilities were absorbed <br />by existing public works programs, namely, the Clean City Program under the existing <br />refuse agreement with Republic Services at no additional cost to the City, resulting in <br />approximately $125,000 in annual savings. With maintenance services reassigned, PWA <br />issued a Request for Proposals focused solely on bus shelter advertising sales in order to <br />maximize the revenue to the City. <br />Request for Proposals (RFP) No. 25-107 was issued on August 4, 2025 on the City's <br />online bid management and publication system, PlanetBids. A summary of vendor <br />participation and results is as follows: <br />859 Vendors notified <br />1 Santa Ana vendor notified <br />21 Vendors downloaded the RFP packet <br />2 Responsive proposals received <br />0 Responsive proposals received from Santa Ana vendors <br />Proposals were solicited, opened on August 19, 2025, and evaluated. Two proposals <br />were submitted by the RFP deadline and were determined to be responsive to the <br />specifications and they met the City's requirements. <br />