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2/20/25,9:48 AM SurveyMonkey Analyze-Santa Ana Housing Authority 5-Year Plan Survey EXHIBIT <br /> COMPLET, Edit Delete Export <br /> Collector: Mobile Link(Web Link) <br /> Started: Tuesday, February 04,2025 7:25:59 PM <br /> Last Modified: Tuesday, February 04,2025 7:33:43 PM <br /> Time Spent: 00:07:44 <br /> IP Address: 76.170.23.114 <br /> Page 1 <br /> Q1 <br /> What are your housing needs and what would you rank as your top three housing needs? <br /> I already have an apartment. <br /> Q2 <br /> What recommendations do you have to more effectively address your housing needs? <br /> Better pest control and more responsive maintenance <br /> Q3 <br /> As the largest housing assistance provider in our community,what do you think the Santa Ana Housing Authority should do to <br /> address the housing needs in our community? <br /> Keep doing what you are doing <br /> Q4 <br /> What recommendations do you have to change or improve our Eligibility,Selection and Admissions Policies,including <br /> Deconcentration and Waiting List Procedures? <br /> Ensure U.S.citizens have priority and that prospective tenants don't have a history of being loud and destructive <br /> Q5 <br /> What recommendations do you have to change or improve our Rent Determination Policies? <br /> They're fine,but I wish there was less paperwork <br /> Q6 <br /> What recommendations do you have to change or improve our Operation and Management? <br /> More responsive management to problem tenants. <br /> Q7 <br /> What recommendations do you have to change or improve our Housing Plus Program(aka our Family Self-Sufficiency Program)? <br /> It's fine as is. <br /> Q8 <br /> What recommendations do you have to encourage more assisted-families to use our assistance as a platform to obtain self- <br /> sufficiency? <br /> Make them more aware of the program's existence <br /> Q9 <br /> How can we improve our progress to fulfill our mission and goals? <br /> Focus on doing your best to ensure eligible people get into the program. <br /> https://www.surveymonkey.com/analyze/browse/VA7ww5uXTZAgOvNPBt23jsnLxSEbbFoSQKIlCfHKjmo_3D?view=singleRespondent 2/3 <br />