Laserfiche WebLink
2/20/25,9:50 AM SurveyMonkey Analyze-Santa Ana Housing Authority 5-Year Plan Survey EXHIBIT <br /> COMPLET, Edit Delete Export <br /> Collector: Mobile Link(Web Link) <br /> Started: Tuesday, February 18,2025 8:58:02 AM <br /> Last Modified: Tuesday, February 18,2025 9:30:09 AM <br /> Time Spent: 00:32:06 <br /> IP Address: 104.28.85.110 <br /> Page 1 <br /> Q� <br /> What are your housing needs and what would you rank as your top three housing needs? <br /> My top 3 housing needs <br /> 1 more non smoking friendly apartment communities/buildings <br /> 2 more apartments close to shopping centers <br /> Make luxury apartments more affordable so that single person like myself will qualify to move in <br /> Q2 <br /> What recommendations do you have to more effectively address your housing needs? <br /> Make luxury apartment buildings start out lower for single family one bedrooms have more availability if the rent is above 2500 1 won't qualify <br /> because the ones below the cap go extremely fast <br /> Q3 <br /> As the largest housing assistance provider in our community,what do you think the Santa Ana Housing Authority should do to <br /> address the housing needs in our community? <br /> I'm almost 55 yrs old in 3 years from 2025 I'm interested in non smoking environment too many apartment communities have a non smoking near the <br /> buildings but tenants don't follow rules and I have to breathe in second hand smoke from my upstairs apartment above a garage of tenant below I <br /> poking forward to relocating to Santa Ana from Fullerton in near future <br /> Q4 <br /> What recommendations do you have to change or improve our Eligibility,Selection and Admissions Policies,including <br /> Deconcentration and Waiting List Procedures? <br /> I was homeless for many years my organization I was enrolled in applied for housing back in march of 2021 I received my housing voucher in 2022 of <br /> June but had no luck finding a place I didn't make enough money or I didn't have the assistance through mercy house to help me find a place to live <br /> my voucher had expired and I ended up finding myself place in mental hospital for no reason we need better communication between these non <br /> profits and their clients when receiving there voucher I could have found apartment more quickly instead of becoming frustrated and allowing it to <br /> expire also I know tenants on housing vouchers outside of Santa Ana are forced out with rent increases making them homeless again we need less of <br /> that to happen especially for seniors and disabled clients like myself <br /> Q5 <br /> What recommendations do you have to change or improve our Rent Determination Policies? <br /> Give clients more selections by allowing approval of moving into more expensive rent caps if client willing to pay more out of there portion if I make <br /> 1500 monthly I can afford to pay up to 500 out of pocket and still live comfortably or the rent is 2800 and my cap is 2475 1 would be more than willing <br /> to pay the difference in cost <br /> Q6 <br /> What recommendations do you have to change or improve our Operation and Management? <br /> Have more qualified housing specialist that return phone calls and emails I have reached out many times but get no response back if housing clients <br /> can't express there concerns we tend to give up on housing and go back to being homeless orjust renting a room from a complete stranger <br /> Q7 <br /> What recommendations do you have to change or improve our Housing Plus Program(aka our Family Self-Sufficiency Program)? �. <br /> I'm interested in joining the housing plus program not sure what changes are needed at this time <br /> https://www.surveymonkey.com/analyze/browse/VA7ww5uXTZAgOvNPBt23jsnLxSEbbFoSQKIlCfHKjmo_3D?view=singleRespondent 2/3 <br />