Laserfiche WebLink
EXHIBIT 1 <br /> - More in person appointments & meetings <br /> 3. As the largest housing assistance provider in our community, what do you think SAHA should <br /> do to address the housing needs in our community? <br /> - Increase affordable housing <br /> Eligibility, Selection, and Admissions <br /> 4. What recommendations do you have to change or improve our eligibility, selection, and <br /> admissions policies, including deconcentrating and waiting list procedures? <br /> - Fair eligibility procedures, agree with prioritizing live/work preference <br /> Rent Determination <br /> 5. What recommendations do you have to change or improve our rent determination policies? <br /> - More details regarding 40% calculation <br /> - Lower 40% of income towards rent requirement <br /> Operation and Management <br /> 6. What recommendations do you have to change or improve our Operation and Management? <br /> - Better communication &friendlier staff <br /> - In person appointments <br /> - Different formation options for submitting Rx Packet (via online portal) <br /> - Staff does not answer phone or return calls <br /> Family Self-Sufficiency <br /> 7. What recommendations do you have to change or improve our Family Self-Sufficiency <br /> Program? <br /> - Clear communication of program specifics. <br /> - What are the benefits of the program, how will joining affect my participation in housing. <br /> - Provide more resources in the newsletter. <br /> 8. What recommendations do you have to encourage and motivate more assisted-families to <br /> join our Family Self-Sufficiency Program? <br /> - Better presentation explaining incentives and providing examples <br />