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PLEASE READ THESE TERMS CAREFULLY. BY SIGNING THIS AGREEMENT, YOU ACKNOWLEDGE <br />THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY, THESE <br />TERMS. <br />Omnia Participating Public Agencies Terms <br />1. Participating Public agencies: Supplier agrees to extend the same terms, covenants agreed to under the Master Agreement to other <br />government agencies (`Participating Public Agencies") that, in their discretion, desire to access the Master Agreement in accordance with <br />all terns and conditions contained herein or attached hereto. Each participating Public Agency will be exclusively responsible and deal <br />directly with Supplier on matters relating to length of agreement, ordering, delivery, inspection, acceptance, invoicing, and payment for <br />products and services in accordance with the terms and conditions of the Master Agreement. <br />2. Dispute Resolution — Arbitration and Class Waiver. This provision shall take precedence over and supersede any contrary or <br />conflicting provision in the Master Agreement. <br />a. Arbitration Notice. Customer agrees to the maximum extent permitted by law that any dispute, controversy, or claim arising <br />out of or relating to this Agreement (including its enforcement, performance. breach, arbitrability, or interpretation) or to the <br />products or services provided hereunder will be submitted to and resolved by final and binding individual arbitration. <br />ARBITRATION MEANS THAT AN ARBITRATOR. AND NOT A JUD E OR A JURY_ WILL DECIDE THE DISPUTE. <br />CONTROVERSY, OR CLAIM. BY ACCEPTING THESE TERMS. YOU AND CINTAS ARE EACH EXPRESSLY <br />WAIVING THE RIGHT TO A TRIAL BY JURY AND TO PURSUE OR PARTICIPATE IN ANY CLASS ACTION. <br />COLLECTIVE ACTION. OR REPRESENTATIVE CLAIMS OR PROCEEDINGS EITHER IN ARBITRATION OR IN <br />ANY COURT. To the extent a class or collective action or representative claim or proceeding may not be waived, you agree <br />to stay any such actions, claims. and proceedings until after all actions, clai s, and proceedings subject to arbitration are <br />fully resolved. <br />b. Arbitration Procedures. Any arbitration between Customer and Cintas will be governed by the Commercial Dispute <br />Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the <br />American Arbitration Association ("AAA"), as modified by this Agreement, and will be administered by the AAA. The <br />AAA Rules and filing forms are available onli . at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting <br />Cintas. Any arbitration hearings will take place in the state in which the Customer is located: provided, however. that if the <br />claim is for $10,000 or less, Customer may choose for the arbitration instead to conducted: (i) solely on the basis of <br />documents submitted to the arbitrator; or (ii) through a telephonic hearing. The arbitrator must issue a reasoned written <br />decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. <br />C. Fees. If Customer commences arbitration in accordance with this Agreement, arbitration fees will be assessed consistent with <br />the AAA Rules. <br />d. No Class Actions in Arbit ation or in Any Court, No Jury Trial. CUSTOMER AND CINTAS AGREE THAT, TO THE <br />MAXIMUM EXTENT PERMITTED BY LAW, EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN <br />THEIR INDIVIDUAL C P, "tTTEo AND NGT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED <br />CLASS OR REPRESENTATIVE PROCEEDING. WHETHER IN ARBITRATION OR IN ANY COURT. FURTHER. <br />UNLESS BOTH CUSTOMER AND CINTAS AGREE OTHERWISE. AN ARBITRATOR OR JUDGE MAY NOT <br />CONSOLIDATE MORE THAN ONE PARTICIPATING PUBLIC AGENCY'S CLAIMS AND MAY NOT OTHERWISE <br />PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. <br />FOR THE AVOIDANCE OF DOUBT. CUSTOMER AND CINTAS AGREE TO RESOLVE ANY DISPUTE ON AN <br />INDIVIDUAT,, NON -REPRESENTATIVE, NON -CLASS BASIS IN ARBITRATION, BUT IF FOR ANY REASON <br />SUCH DISPUTE PROCEEDS IN COURT, CUSTOMER AND CINTAS AGREE TO WAIVE ANY RIGHT TO HAVE <br />THE DISPUTE PROCEED AS A CLASS ACTION OR IN ANY REPRESENTATIVE CAPACITY WHATSOEVER. IF <br />THE DISPUTE PROCEEDS IN COURT, CUSTOMER AND CINTAS AGREE TO WAIVE ANY RIGHT TO A TRIAL <br />BY JURY. <br />e. Enforceability. If the requirement to submit any and all disputes, controversies, and claims to binding arbitration is found to <br />be unenforceable or contrary to applicable law, the dispute, controversy or claim will be resolved in accordance with, and <br />governed by, the laws of the State in which the Participating Public Agency exists. <br />f. Severability. If any section or provision of this ¶ 2, Dispute Resolution — Arbitration and Class Waiver, is found to be <br />unenforceable or invalid. the parties will substitute an enforceable provision that, to the maximum extent possible under <br />applicable law, preserves the original intentions of the parties, and the remainder will be given full force and effect. <br />3. Dispute Resolution — Timing of invoice challenges: Requests for an invoice adjustment or challenges to invoice amounts must be received <br />by Cintas within 60 days of Customer's receipt of the contested invoice. or any, billing dispute is waived. Notification to Cintas of a request <br />for an invoice adjustment must be made in writing and must include the invoice number, disputed amount. and the reason for the disputed <br />charge. <br />4. Master Agreement available ath[[nsah�R».crmruanarYrreis.a�nyprrhlicsector. <br />Supplier General Service Terms Section <br />Cintas Representative Customer <br />