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SCOPE OF SERVICES <br />Consultant shall conduct a Community Risk Analysis/Standards of Cover (SOC) analysis to evaluate and <br />formulate recommendations for appropriate staffing and deployment of emergency medical service <br />resources to provide timely, clinically effective medical care and transport consistent with Ground <br />Ambulance Accreditation Standards as outlined by the Commission on Accreditation of Ambulance <br />Services (CAAS), local, state, and national best practices. The SOC shall also include analysis and <br />recommendations for sustainability and future improvement of services to the community. The <br />comprehensive staffing and deployment study shall be based on relevant data analysis and benchmarking <br />to National Standards as well as local established performance benchmarks, and emergency medical <br />service compliance. <br />The study shall include analysis of emergency medical service (EMS) incidents, with focus on: <br />1. Medical risk (e.g. age, chronic illness, high -volume EMS demand generators like nursing homes), <br />2. False and other alarms, <br />3. Mutual/auto aid, <br />4. Civilian injuries, <br />5. Geographic incident patterns, <br />6. Temporal analysis, <br />7. Unit workload and utilization, <br />8. Station location analysis, coverage, <br />9. Response times, <br />10. Station operations, and <br />11. City policies. <br />The Standards of Cover document will consist of the following elements as they relate to Basic Life <br />Support (BLS) and Advanced Life Support (ALS). <br />1. System Overview and Baseline Assessment <br />a. Document and analyze: <br />i. The existing EMS system structure, <br />H. Governance model, and <br />iii. Operational framework, including dispatch, field response, transport, and medical <br />oversight functions. <br />b. Review applicable agreements, policies, and regulatory requirements at the local, regional, and <br />state levels. <br />c. Assess current service demand, resource allocation, staffing levels, and system configuration. <br />2. Deployment and Staffing Strategies Assessment <br />a. Evaluate current deployment models for first response, advanced life support (ALS), and basic <br />life support (BLS) coverage. <br />b. Analyze station and unit locations, staffing configurations, and shift schedules to determine <br />their effectiveness in meeting response performance objectives. <br />c. Develop alternative deployment and staffing strategies to optimize resource utilization and <br />system reliability, supported by quantitative modeling and best practices. <br />