Item 16 - Agreement for River View Golf Course Managment Services

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If any golf cart is damaged and/or rendered a total loss through the negligence or willful misconduct of Contractor, its agents, employees, subcontractors, or its assigns, then Contractor shall be responsible for 100% of the repair costs (parts and labor) or replacement costs for any such golf cart. h) Special Events. Contractor shall use reasonable efforts to obtain and maintain appropriate exposure for and usage of the Golf Course, including without limitation, as appropriate, conducting golf tournaments, clinics, exhibitions and other special events. Contractor will hold a minimum of three (3) community events annually provided at no cost to the public. i) Technology Systems. Contractor, as a Direct Cost, shall procure and maintain telephones, wiring, computers, software, data circuits, voice circuits, Internet circuits, security cameras, and all equipment necessary and appropriate to operate and support telephone communications to and within the Golf Course, automated tee sheet and starter functions, Point -of -Sale for all Pro Shop operations, Social Media and a website which provides public, on-line access to golf reservations. Contractor shall use such systems to market, record all Golf Course and Pro Shop, retain customer and sales transaction data and produce all documents and reports necessary to effectively operate the Golf Course and comply with CITY's reporting and auditing requirements. Technology systems shall satisfy CITY's and other government requirements for security and internal controls, including but not limited to, security of credit card and other customer data. j) Security of Data. Contractor shall notify CITY immediately upon any known or suspected loss, theft or disclosure of CITY data, including but not limited to loss of customer personal or credit data. k) Golf Course Manual. Contractor shall establish and maintain a Golf Course Manual that establishes expectations, uniform rules, procedures and operating policies for the City's Municipal Golf Course and Facility. The Golf Course Manual will establish requirements for the maintenance of the Golf Course in alignment with City standards. The Contractor shall operate the golf operations in accordance with the requirements of the Golf Course Manual. The Contractor shall maintain the Golf Course in accordance with the requirements of the Maintenance Standards and other requirements outlined in the Golf Course Manual. Contractor shall submit to the City on an annual basis at least sixty (60) days in advance of each Operating Year an updated Golf Course Manual (except for the first Operating Year for which the initial Golf Course Manual shall be submitted thirty (30) days prior to the Commencement Date). The initial Golf Course Manual and all subsequent Golf Course Manuals shall be subject to City's final approval.