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Counselor. If this inquiry involves a property located in Orange County, California, please call 714-569- 0823, prompt #4, Monday to Thursday 9 am to 6 pm to speak with a counselor for assistance. Please be aware that we're mostly working remotely and only accepting visitors to our office by appointment, so we ask for your patience. It may take multiple attempts before you actually connect with us. For matters involving certain Orange County cities we may have to refer you to another agency. For matters outside of Orange County we may be able to refer you to local assistance. The City of Irvine has contracted with another agency for assistance with matters of this sort. Please contact the Fair Housing Foundation in Long Beach at 562-989-1206 or www.fairhousingfoundation.com to contact a counselor for assistance. That being said, see below. The following does not constitute, nor should it be construed to be, legal advice. You should contact a licensed attorney for such advice. The information provided is of a general nature, intended to help you preserve your rights and fulfill your obligations. Please contact a counselor for further details and assistance. Fair Housing Council of Orange County 2021 E. 4th Street, Ste. 122 Santa Ana, California 92705-3912 Follow us on X (formerly Twitter)@fairhousingoc https:Htwitter.com/fairhousingoc On Sun, 8 Mar 2026 00.05.10 +0000 (UTC), Karen Pulido < wrote: Dear Councilmembers and representatives, I need help. I really need help. I need someone to hear me. I need to help my family. I am writing on behalf of my family—Mr.Jose Higareda and my family regarding an urgent tenant protection matter occurring at the property located at 1002 Virginia Ave., Santa Ana, California. The circumstances described below raise serious concerns involving ongoing landlord harassment, potential retaliation, interference with a lawful eviction process,and possible failures in the application and enforcement of the City of Santa Ana's Rent Stabilization and Just Cause Eviction Ordinance. Mr. Higareda and my family have been residents of the property since 2019 and have made repeated attempts over the years to seek assistance from the City regarding escalating harassment and retaliatory actions by the property owner, Mr. Constantino Venegas Castorena. Unfortunately, despite multiple attempts to report these concerns,the family feels their situation has not been adequately addressed and, in some instances, their concerns have been dismissed entirely. 3