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Exhibit A <br /> Nette Pletcher,Founder <br /> Seez K.neez Creative , <br /> x^� <br /> 2020 Froude Street <br /> San Diego,CA 92107, It F: E L, A \ F F.% C It F. VF I 1 E <br /> (208)340-8291 <br /> nette @VbeeAneezcreative.com <br /> Scope of Work: Education (initiatives <br /> During the six-month contract period(January—June 2026), Beez K neez Creative will provide <br /> consulting services for the City of Santa Ana that will be utilized for the development of the <br /> C`anrrrrrrnity Connections:The Zoo&You programmatic series,including but not limited to: <br /> Part 1: Education Master flan Refresh <br /> A. Update the SAZ Education Master Plan to reflect current priorities and align with the <br /> organization-wide Strategic Plan. <br /> 1. Review existing Education Master Plan as written and compare to SAZ Strategic Plan as <br /> well as education programs and materials being delivered,including at the EcoCenter. <br /> 2. Collect input from various stakeholders to understand the range of perspectives around <br /> education at SAZ,including how they see the zoo as an educational resource and the value <br /> they place on various educational materials and activities. <br /> a. Facilitate listening session with volunteers <br /> b. Conduct focus group with Friends of the Zoo Committee <br /> c. Conduct focus group with SAUSD teachers <br /> d. Facilitate open house with general public <br /> 3. Facilitate three half-day workshops with Education Department,including full-time and <br /> part-time staff, to inform and shape the refreshed Education Master Plan. <br /> a.Workshop 1 --identify current education priorities <br /> b. Workshop 2—incorporate input from stakeholders <br /> c.Workshop 3—agree on strategies for implementation <br /> 4. Finalize a written Education Master Plan that clearly defines the SAZ's education mission <br /> and approach to engaging visitors <br /> a. Prepare initial draft for review <br /> b. Incorporate edits <br /> c.Write and present final draft <br /> DELIVERABLES: <br /> + Listening session with volunteers <br /> + Two focus groups (teachers and Friends committee) <br /> + Open house with general public <br /> + Synthesis of input from stakeholders <br /> • 3 half-day workshops with Education Department <br /> • Comprehensive written Education Master Plan <br />