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City of Santa Ana <br />Performance Outcome Tracking <br />Activity/ <br />Program <br />Outcome Tracking <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Transitional <br />Track homeless individuals <br />5% of homeless individuals <br />Number of persons assisted: <br />Accessibility for the <br />Housing <br />who participated in transitional <br />participating in transitional <br />-with new access to a service <br />purpose of creating <br />housing program that were <br />housing program will be <br />-with improved access to a service <br />Suitable Living <br />placed in permanent housing. <br />placed in permanent <br />-where activity was used to meet a <br />Environments <br />housing. <br />quality standard or measurably improved <br />quality, report the number that no longer <br />only have access to substandard service <br />Describe how you will gather the tracking information, noted above, for that activity. <br />All residents entering into the Joseph House, Regina House, or Emmanuel House programs will <br />be entered into our client database, CMIS, by the respective program managers. As the <br />residents work the program, the program staff will track the changes made in their lives via case <br />notes in their case file. This information is then transferred to the client database to allow staff <br />to pull reports on the client data to allow them to determine the areas of the program which are <br />effective and where they need improvement. More specifically, client information with regard to <br />health, finances, and life skills will be tracked in the CMIS program. <br />Exhibit A -1 <br />Page 1 of 1 <br />