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COMMUNITY OUTREACH SUMMARY <br /> Feedback from residents, businesses, and corridor users directly informed key elements such <br /> as safety improvements and multimodal access, while transparent communication helped <br /> address concerns and reduce misinformation. The process documented clear community <br /> support and built partnerships that positioned the project for successful implementation and <br /> future funding opportunities. <br /> Challenges and Lessons Learned <br /> Lessens Learned <br /> Multilingual engagement (English, Spanish, Vietnamese) was essential for equitable <br /> participation. Translation and interpretation services were necessary at many of the outreach <br /> events and activities. <br /> While the Study website and social media posts generated thousands of views, online surveys <br /> had limited participation in Spanish and Vietnamese. This suggests that digital engagement <br /> should be complemented by robust in-person outreach for non-English speakers. <br /> Pop-up events proved to be an important engagement tool by allowing the project team to meet <br /> people where they already are— at community events, transit stops, schools, and local <br /> businesses. Recognizing that not everyone can attend a traditional open house, these on-the- <br /> ground interactions expanded participation, captured a wider range of perspectives, and created <br /> informal opportunities for meaningful conversations. This approach made the outreach process <br /> more accessible, inclusive, and reflective of the broader community. <br /> Students showed strong interest in multimodal improvements and were highly engaged <br /> throughout the outreach process. Many rely on buses, especially with access to free fare <br /> programs, and shared thoughtful input about reliability, frequency, and stop accessibility. Their <br /> feedback highlighted a clear desire for safer connections, improved service, and infrastructure <br /> that better supports daily travel to school, work, and activities. <br /> First Street Multimodal Boulevard Study—42 <br />