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EXHIBIT 2 matters necessary to facilitate the timely resolution of any dispute; provided, however, it is the responsibility of the principal parties to any pending grievance to insure the time limits and deadlines are met. Section 10.2 Processing Grievances Any questions arising out of and during the term of this Agreement involving its interpretation and application, which includes applicable provisions of the Master Labor Agreement, but not jurisdictional disputes or alleged violations of Section 7.1 and 7.4 and similar provisions, shall be considered a grievance and subject to resolution under the following procedures. Si 1. Employee Grievances When any employee subject to the provisions of this Agreement feels aggrieved by an alleged violation of this Agreement,the employee shall, through his local Union business representative or, job steward, within ten (10) working days after the i occurrence of the violation, give notice to the work site representative of the involved Contractor stating the provision(s)alleged to have been violated. A business representative of the,local Union or the job steward and the work site representative of the involved Contractor shall meet and endeavor to resolve the matter within ten(10) working days after timely notice has been given. if they fail to resolve the matter within the prescribed period,the grieving party may,within tea(1.0) working days thereafter, pursue Step 2 of this grievance procedure provided the grievance is reduced to writing, setting forth the relevant information, including a short description thereof,the date on which the alleged violation occurred, and the provision(s) of the Agreement alleged to have been violated. Grievances and disputes settled at Step 1 shall be non-precedential except as to the parties directly involved. Union oir_Coatrae pr Grievances Should the Union(s) or any Contractor have a dispute i with the other Party(ics) and, if after conferring within ten (10) working days after the disputing 1 Party knew or should have known of the facts or occurrence giving rise to the dispute,a settlement is not reached within five (5) working days, the dispute shall be reduced to writing and processed 1 to Step 2 in the same manner as outlined in Step 1 above for the adjustment of an employee complaint. i Step 2. The business manager of the involved Union or his designee, together with the site representative of the involved Conti-actor, and the labor relations representative of the CWA Administrator, shall meet within seven(7)working days of the referral of the dispute to this { second step to arrive at a satisfactory settlement thereof if the Parties fail to reach an agreement, the dispute .nay be appealed in writing in accordance with the provisions of Step 3 within seven j (7)calendar days after the initial meeting at Step 2. I St_�p 3 (a) lf'the grievance shall have been submitted but not resolved under Step 2, either the Union of Contractor Party may request in writing to the CWA Administrator (with copy(ies) to the other Party(ies) within seven (7) calendar days after the initial Step 2 j meeting, that the grievance be submitted to an arbitrator selected from the agreed upon list in "Attachment(D)"attached hereto,on a rotational basis in the order listed. The CWA Administrator shall notify the parties to the grievance of the date, tune and location of the hearing. The failure of any party to attend said hearing shall not delay the hearing of evidence or the issuance of any j decision by the arbitrator. The decision of the arbitrator shall be final and binding on all parties. Community Workforce Agreement 24 City of Santa.Ana City Council 16 — 236 5/19/2026