Item 11 - HPE Server and Controllers

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Information Technology www.santa-ana.org/IT Item # 11 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report June 2, 2026 TOPIC: HPE Server and Controllers AGENDA TITLE Purchase Order to Hewlett Packard Enterprise Company for an HPE Server and Controllers (Specification No. 26-071) (Non-General Fund) RECOMMENDED ACTION Authorize a Purchase Order to Hewlett Packard Enterprise Company for an HPE Server and Controllers in an amount not to exceed $139,585. GOVERNMENT CODE 484308 APPLIES: No DISCUSSION The City of Santa Ana uses the enQuesta Customer Information System (CIS) as the primary platform for managing customer accounts, billing, and revenue for its water, refuse, sewer, and related municipal utility services. The system is integral to the City's financial operation and customer service delivery. The existing server that hosts the enQuesta CIS system was purchased in 2020 and is currently experiencing critical storage capacity limitations. In order to mitigate any operational risks and to maintain the integrity of the City's utility billing operations, staff recommends replacing the server to ensure continued system reliability, protect revenue operations, and support high-quality customer service. The cost for the server is $70,206. The existing storage infrastructure at the City Hall and Police Department data centers is approaching end-of-support status. Upgrading the controller units on each platform provides a cost-effective opportunity to extend the operational life of these systems and maximize the value of the City's existing technology investments for at least an additional five years. The cost for the new controllers is $69,379. Santa Ana Municipal Code, Section 2-807(d), authorizes the City to purchase against contracts from any public agency utilizing a competitive bid process. The NASPO