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HoIIl ly PRDPOSALCITYUF <br /> SANTA ANA <br /> One-year platform engagement, signing incentive <br /> through May 30 <br /> Standard annual rate is$48,000.Sign by May 30,2026 and lock in$42,000 for the one-year term —a$6,000 <br /> savings tied to Santa Ana's July 1 fiscal year start. Pricing keeps the engagement under the$50,000 city council <br /> approval threshold. <br /> Platform configuration,comparator setup,data loading,on-site <br /> Onboarding& Implementation Waived training for Omar,Dlandra,andthecoreHRteam—included at <br /> no additional cost <br /> Full access to Holly for the core team—unlimited users,all 12 <br /> standard Orange County comparators plus water and zoo <br /> Annual Platform LicenseQ2,OOa year specialty pools,quarterly data refreshes,classification matching, <br /> spec generation,MOU analysis,and reporting <br /> Term 1-Year Term Initial one-year engagement with renewal option,opt-out <br /> available at the end of the term <br /> Annual increase at renewal capped at the lesser of 396 or CPI-U <br /> LA—a fixed upper limit,not a floor or range.Zero or negative <br /> CPI Escalator 3%Cap,FixedCPI means no increase.Any increase above 3%requires written <br /> amendment signed by bath parties <br /> Payment Terms Net 6o [avoided upon contract execution;payment due within 60 days <br /> SERVICES INCLUDED <br /> ---Unlimited user seats for Santa Ana's HR staff with no per-user pricing and no cap on the number of administrative roles— <br /> the City designates as many administrators as it deems appropriate,with role changes at the City's sole discretion <br /> —Quarterly comparator data refresh across ail 12 standard Orange County agencies plus the water and zoo specialty pools <br /> —salary schedules,class specifications,and MOU data—with ad-hoc comparator additions at any time on two weeks' <br /> notice at no additional cost <br /> Minimum 14 hours of live training in the first year:3 hours on-site implementation training(typically two 90-minute <br /> sessions in Santa Ana within the first 8 weeks),2 hours of remote pre-kickoff working sessions,3 hours of monthly post- <br /> launch syncs in Q1,and 6 hours of quarterly business reviews <br /> —Defined support response times:same-business-day acknowledgment for inquiries submitted by 2:00 PM Pacific,3- <br /> busines5-day turnaround on survey data requests from existing comparators,and 1-business-day acknowledgment with 5- <br /> 10 business day resolution for technical issues <br />