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PROCEDURES FOR HANDLING NON-CRIMINAL COMPLAINTS <br /> No later than <br /> 180 days of Handling of complaints filed at LWDA level arising in connection with <br /> alleged W10A programs operated by LWDAs <br /> discrimination <br /> ° <br /> Informal Resolution Process <br /> o <br /> Filing of Complaint/Request for Hearing <br /> w <br /> 0 <br /> a <br /> Notice of Hearing issued by LWDA <br /> 0 <br /> b <br /> 4 <br /> Hearing Conducted <br /> LWDA Decision within 60 days <br /> Unsatisfactory Decision or LWDA Decision not issued within 60 des <br /> Within 10 days of ° <br /> receipt of <br /> unsatisfactory ° <br /> decision or 10 Request for State Review w <br /> days from date o <br /> LWDA decision ra <br /> should have been <br /> issued. Governor's Decision issued by State Review Pane[ <br /> ° <br /> If no decision issued by State Review Panel <br /> Appeal to DOL <br /> 16 <br /> EXHIBIT C <br />