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We are reaching out to inform you that you have been referred to the Career Readiness program for <br /> additional support to enhance your Workforce Readiness skills. Your Support Specialist will be in <br /> touch soon to guide you through the Career Readiness process. Please make sure to return their <br /> call within 24 hours to avoid being placed on inactive status. <br /> Ms. Michelle Cooper, 714-543-5105 ext.193, mcoo e� rC�tsjhopebuilders.org <br /> Ms. Maria Davis, 714-790-8767 ext.145, mdavis@tsjhopebuilders.arg <br /> Ms. Maria Plancarte, 714-543-5105 ext.137, mo tan carte@tsjhopebuilders org <br /> Ms. Sabine Shah, 714-543-5105 ext.167, sshah@tsjho ebuil ers.org <br /> Ms.Angelica Alvarez, 714-543-5105 ext.147, aalvarez@tsjhopebuilders.org <br /> Thank you for your prompt attention. <br /> Best regards, <br /> a. Upon receiving referral: <br /> b. Employment Readiness Manager marks them inactive in Apricot. <br /> c. Employment Readiness Manager notifies Employment Readiness <br /> Specialist/Coordinator of new CR referral. <br /> d. Employment Readiness Specialist/Coordinator reaches out with one phone call <br /> informing them to reach out within 24 hours. <br /> e. Employment Readiness Specialist/Coordinator enters a case note and triggers <br /> Employment Readiness Manager, noting contact has been made and participant <br /> has been informed if no response in 24 hours, they will remain in inactive status. <br /> f. If they respond to Employment Readiness Specialist/Coordinator, Employment <br /> Readiness Specialist/Coordinator will assess for commitment. <br /> g. If they are committed to CR support Employment Readiness <br /> Specialist/Coordinator will notify Employment Readiness Manager, open an <br /> action plan and move forward. <br /> h. Employment Readiness Specialist/Coordinator will email Employment Readiness <br /> Manager the following information: 60 days from HS to assess for stipend <br /> eligibility, and anticipated WR date. <br /> i. Employment Readiness Manager will remove them from inactive status in <br /> Apricot. <br /> 2. For those marked inactive in CR we will send a quarterly engagement email to invite <br /> them to re-engage. See sample email below. <br /> Subject:Re-Engage with Career Readiness Support <br /> Dear Hope Builders Participant <br /> We are writing to inform you that you are currently on inactive status but remain eligible for Career <br /> Readiness support. Our Support Services team would like to re-engage with you and offer <br /> assistance through the Career Readiness program. If you are interested in resuming support, <br /> please contact Ruth Ibarra, Employment Readiness Manager, at ribarra .tsjhopebuilders.org. <br /> Remember,you have two years from the completion of your training to re-engage and receive these <br /> services. We are here to help you achieve your careergoals and look forward to supportingyou. <br /> Best regards, <br /> a. For those that reach out via email and are interested in CR support. Employment <br /> Readiness Manager will ask for their updated contact information and will inform <br /> them their Employment Readiness Specialist/Coordinator will contact them. <br /> 24 <br />