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ownership. It is our experience that, assuming full and timely cooperation from all parties, an <br />appraisal can be completed within 30 days of a client's authorization to proceed. DM&A <br />actively communicates project status with clients via email; conference calls, or any other means <br />preferred by the client. To the extent any data or information necessary for an appraisal is not <br />forthcoming, we will notify City officials in a timely manner such that steps can be taken to <br />obtain the necessary data. Budgetary estimates can generally be completed within 20 to 30 days. <br />4 Ouality, Budget and Schedule Control <br />Our collaborative business approach allows DM&A to have a level of quality control and <br />responsiveness that is unique in our market. DM&A's appraisal review process is thorough and <br />involves oversight by firm partners. Budgets and schedules are closely monitored, and <br />appropriate management controls have been implemented to maximize employee productivity. <br />DM&A's delivery record of projects on time and within budget is evidence of the firm's superior <br />quality control. <br />5. Special Issues <br />DM&A has not identified any special issues at this time. <br />b Proposed Enhancements <br />To the extent that DM&A finds any avenues to enhance efficiency, quality and/or <br />responsiveness, we will pass along such ideas to the City during the course of the Project. <br />n <br />22 <br />25C-56