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c o g�le n��tobs <br />Optical <br />Customer Service Delivery Information <br />Dedicated Internet Access <br />Customer Order Form <br />Cogent Communications, Inc. <br />1015 31 st Street <br />Washington, DC 20007 <br />North America www.cogentco.com <br />Customer Contracting & Billinci Information <br />Tenant/Datacenter Name <br />City of Santa Ana <br />Node ID <br />757 -0 <br />Service Address <br />20 Civic Center Plaza M -12 <br />Suite / Floor <br />Fax <br />City, State, Province <br />Santa Ana, CA <br />Postal Code <br />92701 <br />Country <br />USA <br />very always rarces place at -ogent uemarcanon voint as aennea in the <br />attached Product Rider. <br />Delivery Contact Name <br />Tom Gergen <br />Telephone <br />714- 647 -6958 <br />Cellphone <br />Phone <br />Fax <br />Fax <br />Email <br />tgergen @ci.santa- ana.ca.us <br />Cogent Contact Information <br />Sales <br />Office <br />Location <br />Herndon, VA (Retention) <br />Address <br />HQ: 1015 31st Street <br />Washington, DC 20007 <br />Phone <br />877- 875 -3310 <br />Fax <br />703 - 935 -8783 <br />Service Provisioning <br />sd @cogentco.com <br />Customer Care <br />support@cogentco.com <br />Contract Documents <br />The entire Customer Subscriber Agreement (CSA), entered into between <br />Customer and COGENT, is made up of the documents listed here. <br />Capitalized terms are defined in the text of the Terms or Definition section <br />of the Terms. All prior agreements, proposals, representations, statements, <br />or understandings, whether written or oral, concerning such Services, are <br />superseded. Customer certifies that the documents constituting the CSA <br />are the documents and forms that have been supplied to Customer by <br />Cogent and that Customer has made no changes to them. <br />Notes <br />Company Name <br />City of Santa Ana <br />Billing Address <br />same as service <br />Suite / Floor <br />703.456.7644 <br />dpolant @cogentco.com <br />City, State, Province <br />sales @cogentco.com <br />Postal Code <br />tgergen @ci.santa- ana.ca.us <br />Country <br />terms @cogentco.com <br />Company Registr. Nr. <br />Tax/ VAT ID Number <br />Request for consolidated billing (one account J <br />invoice for multiple ports in the same country)' <br />No <br />wnwimareu "I IIV Ieq— a must ae rev1— ana approvea oy t,ogent. <br />Billing Contact Name <br />Tome Gergen <br />Telephone <br />714- 647 -6958 <br />Cellphone <br />703.456.7644 <br />dpolant @cogentco.com <br />Fax <br />sales @cogentco.com <br />Email <br />tgergen @ci.santa- ana.ca.us <br />Sales <br />Name <br />Dave Polant <br />Account <br />Manager <br />Phone <br />Email <br />703.456.7644 <br />dpolant @cogentco.com <br />Sales <br />sales @cogentco.com <br />Billing <br />billing @cogentco.com <br />Termination <br />terms @cogentco.com <br />(1) Order Form <br />(2) Terms, as attached (initialed by Customer) (For current customers, if Terms <br />are not attached, the current Terms remain in force) <br />(3) SLA (http: / /www.cogentco.com/ files /ps_internet/SLA_on_intemet.pdf) <br />(4) Product Rider, as attached (signed by Customer) <br />(5) Any other Rider or Addendum, as attached (signed by Customer) <br />Signatures <br />By signing below, Customer affirms and acknowledges that it has read the entire CSA and agrees to be bound by the provisions thereof. <br />For Customer <br />Signature <br />Printed Name <br />Title <br />Date <br />For Cogent Communications. Inc. <br />Signature <br />Printed Name <br />Title <br />Date <br />DIA Layer 3 Order Form V3 -7 cogell��liir. at_4nfidential Page 2/2 <br />