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Willin 8. able to rovide and or com 1 <br />• If the Vendor elects at their choice to use more than one 0 Yes © No <br />service technician to pertorm a task, there will not be any <br />additional cost to the City. <br />• Work outside the scope of work of this Proposal will be 0 Yes ® No <br />billed at agreed -upon service rates and only when <br />authorized in advance by the City Telecommunications <br />v <br />Coordinator or his /her desi nee. <br />r <br />- o $ � *E4 A 5 t°k Q44d T c z;V '� ^'6 t ti yw�,ea 9 1 � ,}� � i, } � �, <br />w <br />I .f t�'�A. at _.o � i', 1�yk, ?�`.'" '��3�ra." 'V�� �ri'3 L � �,,SF #�.,mraiY.�3°S�'++,Lri�.,. � ✓F rdi �:" � � ��' � ,. sss a �' f ° '�.`" <br />.jj yy�� <br />M VNITV RING SERVICE <br />The Vendor shall provide, install and maintain, at no <br />0 Yes ® No <br />additional charge to the City, an Event Monitoring Service <br />(with associated equipment) to each of the City's NEC NEAR <br />2400IPX systems or like systems. <br />• The Event Monitoring Service shall monitor for system <br />� Yes ® No <br />alarms and environmental conditions and connectivity <br />provided by the City. <br />• The Vendor shall continuously monitor the output of these <br />0 Yes � No <br />Event Monitoring units on a twenty -four (24) hour per <br />day, seven (7) days per week, fifty -two (52) weeks per <br />year basis and will take prompt corrective action when an <br />irregularity /problem is detected. <br />• In those instances when a major system or environmental <br />0 Yes 0 No <br />problem is detected, the Vendor will promptly alert the <br />City Telecommunications Coordinator or alternate <br />designated City contact person. <br />• In the event that the Event Monitoring Service fails to <br />0 Yes 0 No <br />detect and alert of an environmental or system condition, <br />which causes damage to the City's equipment: the Vendor <br />shall make all necessary repairs to restore the equipment <br />to the manufacturer's specifications and full operation at <br />no additional cost to the Ci <br />NP. 1 Z 1 f YY�� d� �l, k �f � ¢� <br />R. ��jj����W l Y S ar +�} V <br />TYNt�S�§`�G`�3;'C�'��iY'"� rtL � P M Y ��S �TP�L i.lf« <br />�/h+�L � � d �k J ?Z4 � % %. �'I'S%,,.$ �r �' <br />_ <_<.Y R!a` L <br />N �Y�k{' +1 9�- L aW� _ +��=�ii�'_. b F'e4e )i ("l.. YZ 0.a l- <br />MN`JiQ Rk )F �5 %V Ytk �L�� � F � <br />5.5 Tele hone Instruments <br />P <br />rc` ''� -��s 'r "' a � "" �` '�` '� � �'� "- <br />r �' �+'� yu h "'� aut i��� �'r�`,,�rtt�.��,��i�,k"�i2 �� = '�'9J,�"' w" �,a� a §�, � �, <br />The Vendor will: <br />0 Yes © No <br />• Service and maintain in good working condition all <br />0 Yes � No <br />telephone instruments in use throughout the City on all <br />City telephone systems in accordance with the <br />manufacturer's technical specifications. <br />• Either repair or promptly replace faulty telephone <br />0 Yes ® No <br />instruments with identical OEM equipment. <br />• At all times, maintain on City premises, an adequate <br />0 Yes © No <br />supply of spare OEM telephone instruments of each model <br />current) in use on the Cit tele6 ho�yne s stems. <br />� � �� �€ �+rk� �'�b!�+'�j yL+ LL <br />�k—e1 X4`+3 �'�S}s� �� �`� �i3� ha�" �i ����� "4+ � � �Lp�'is�� %�tl ��`hPY �4v`' �" <br />F ��S✓r� <br />k <br />lqZ ,'P° � <br />During each year of the agreement, at a time selected by 0 Yes � No <br />the City, one equipment- training course may be selected <br />from the list below for each of three (3) persons designated <br />by the City. The courses will be provided by the selected <br />Vendor at no additional cost to the City. <br />26 <br />