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or <br />• If the Vendor elects at their choice to use more than one Yes L3 No <br />service technician to perform a task, there will not be any <br />additional cost to the City. <br />• Work outside the scope of work of this Proposal will be Yes No <br />billed at agreed -upon service rates and only when <br />authorized in advance by the City Telecommunications <br />Coordinator or his /her desi nee. <br />5.4 EVENT MONITORING SERVICE FOR <br />NEAX2400IPX <br />The Vendor shall provide, install and maintain, at no <br />Yes No <br />additional charge to the City, an Event Monitoring Service <br />(with associated equipment) to each of the City's NEC NEAX <br />2400IPX systems or like systems. <br />• The Event Monitoring Service shall monitor for system <br />L3 Yes L No <br />alarms and environmental conditions and connectivity <br />provided by the City. <br />• The Vendor shall continuously monitor the output of these <br />Li Yes L3 No <br />Event Monitoring units on a twenty -four (24) hour per <br />day, seven (7) days per week, fifty -two (52) weeks per <br />year basis and will take prompt corrective action when an <br />irregularity /problem is detected. <br />• In those instances when a major system or environmental <br />Li Yes u No <br />problem is detected, the Vendor will promptly alert the <br />City Telecommunications Coordinator or alternate <br />designated City contact person. <br />• In the event that the Event Monitoring Service fails to <br />Yes Li No <br />detect and alert of an environmental or system condition, <br />which causes damage to the City's equipment: -the Vendor <br />shall make all necessary repairs to restore the equipment <br />to the manufacturer's specifications and full operation at <br />no additional cost to the Cit . <br />supply of spare OEM telephone instruments of each model <br />currentl in use on the Cit tele hone s stems. RM <br />5.6 Training <br />During each year of the agreement, at a time selected by Yes No <br />the City, one equipment- training course may be selected <br />from the list below for each of three (3) persons designated <br />by the City. The courses will be provided by the selected <br />Vendor at no additional cost to the City. <br />26 <br />