NEC CORPORATION OF AMERICA, INC. - 2011-164

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Table of Contents 1.0 Definitions ........................................................................... ..............................3 2.0 Statement of Objectives for Services and Products Sought ....... ............................... 3 3.0 Overview of Existing Telecommunications Infrastructure .......... ............................... 3 4.0 Vendor Qualifications ........................................................... ............................... 4 5.0 Services Sought .................................................................. ............................... 4 5.1 Overview .................................................................... ............................... 4 5.2 General Services & Support .......................................... ............................... 5 5.3 On -Site Service Technician ........................................... ............................... 7 5.4 Event Monitoring Service for NEAX2400IPX ..................... ............................... 8 5.5 Telephone Instruments ................................................ ............................... 9 5.6 Training ....................................................................... ..............................9 5.7 Consultation Services ................................................... ............................... 9 6.0 Contents of Proposal ............................................................ .............................10 6.1 Transmittal Letter ......................................................... .............................10 6.2 Services Proposal with a Description of Qualifications to Perform Required Services ......................................... .............................10 6.3 Price Proposal .............................................................. .............................12 7.0 The Proposal Evaluation and Selection Process ......................... .............................13 8.0 Instructions to Proposers ...................................................... .............................14 8.1 Where and When to Submit Proposals ............................. .............................14 8.2 Requesting a Copy of the RFP ........................................ .............................15 8.3 Questions Regarding Request For Proposal ( RFP) .............. .............................15 9.0 Terms and Conditions of Special Note ..................................... .............................15 9.1 Documents to be Construed Together ............................. .............................15 9.2 Drug Policy and Screening ............................................. .............................15 9.3 Insurance .................................................................... .............................16 9.4 Invoices ...................................................................... .............................17 9.5 Term of Agreement ....................................................... .............................17 9.6 Parking ....................................................................... .............................17 9.7 Prices .......................................................................... .............................17 9.8 Reservations ................................................................ .............................17 9.9 Taxes .......................................................................... .............................17 Appendices Appendix A: Proposal Response Form ............................................. .............................19 Appendix B: Description and Location of Equipment ......................... .............................38 Appendix C: Sample Agreement .................................................... .............................40 Appendix D: Sample Insurance Forms ............................................ .............................46 [Note: This document is formatted for a default HP 5500 Color LaserJet printer. Viewing or printing under other screen /printer drives may result in difference in page breaks and hence in page numbering.]