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7.aJSCi?GE?[ DN FILE <br />WORK MAY NOT PROCEED <br />CLERK OF COUNCIL <br />N-2011-114 <br />DATE: OCT 3 2011 <br />PohCe? (2> CONSULTANT AGREEMENT <br />art $tbvVy7 THIS AGREEMENT (hereinafter "Agreement') is made and entered into this c5 Q <br />(M1cnQ?e) day of /sf , 2011, by and between Sameis Holdings, LLC dba Dispatch and Tracking <br />Workscre% Solutions (hereinafter "Consultant"), and the City of Santa Ana, a charter city and municipal <br />corporation organized and existing under the Constitution and laws of the State of California <br />(hereinafter "City-). <br />RECITALS <br />A. The City desires to retain a consultant having special skill and knowledge in the field of <br />providing the City with computer software, professional services, training and support of <br />an electronic law enforcement tow services management system. <br />B. Consultant represents that Consultant is able and willing to provide such services to the <br />city. <br />C. In undertaking the performance of this Agreement, Consultant represents that it is <br />knowledgeable in its field and that any services performed by Consultant under this <br />Agreement will be performed in compliance with such standards as may reasonably be <br />expected from a professional consulting firm in the field. <br />NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the <br />terms and conditions hereinafter set forth, the parties agree as follows: <br />1. SCOPE OF SERVICES <br />a. Consultant shall provide an Action Plan for implementation and deployment, assist in <br />completion of Profile and Implementation Workbook, and set up an account(s) in the System <br />using the information provided by City. Consultant will establish usernarne(s) and password(s) <br />for City and Operator personnel using established naming conventions and assign the appropriate <br />roles. <br />b. City shall identify and designate System Administrator(s) for setup procedure, review <br />and approve security rights and identify roles for various departments and users. <br />c. Consultant and City shall review all functions in the System Production environment <br />and perform those services as set forth in Exhibit B, attached hereto. Any services performed by <br />Consultant prior to the date of execution of this agreement shall be included within the Scope of <br />Services of this Agreement. <br />2. COMPENSATION <br />a. City and Consultant agree that there will be no charges to the City for the installation, <br />licensing, upgrading, modification, enhancement, and/or maintenance of the software necessary