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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />JANUARY 17, 2012 <br />TITLE: <br />CONTRACT AWARD TO NTH <br />GENERATION COMPUTING, INC <br />FOR COMMVAULT PREMIER <br />SUPPORT AND MAINTENANCE <br />RENEWAL <br />(SPEC. NO. 11 -072) <br />� 1 <br />CITY MANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />02116-101wo <br />❑ As Recommended <br />❑ As Amended <br />❑ Ordinance on 151 Reading <br />❑ Ordinance on 2nd Reading <br />❑ Implementing Resolution <br />❑ Set Public Hearing <br />For <br />CONTINUED TO <br />FILE NUMBER <br />Award a contract to NTH Generation Computing, Inc. for CommVault Premier Support and <br />Maintenance Renewal in an amount not to exceed $60,000. <br />DISCUSSION <br />The Information Services Division provides all computerized support for City Hall and the Santa <br />Ana Police Department Data Centers. Over 200 server class computers operating in these data <br />centers host systems that all agencies and departments in the City utilize. To ensure the integrity <br />of the computer systems, the computer data must be protected from loss or damage due to a <br />disaster, equipment failure or even inadvertent deletion or change. Copying and storing <br />computer data separately from its primary computer device is necessary to ensure proper <br />backup of vital information. Currently some 12 terabytes (12,000,000,000,000 bytes) of computer <br />data are being backed up from the City Hall and SAPD data centers. <br />In 2007 CommVault data backup and recovery software was installed and has performed <br />satisfactorily as well as the continued support and maintenance. Premier support and <br />maintenance is offered on an annual basis and is needed to ensure continuity of computing <br />operations in support of City services. The renewal will provide updates, upgrades and technical <br />support to keep critical software operating at peak efficiency. In addition to the renewal, included <br />is the added capability to support the backup and protection of the virtual server infrastructure in <br />a much more efficient manner and an encryption module that will protect sensitive Police data as <br />required by the Department of Justice. <br />The notice inviting bids was advertised on December 12, 2011 and bids were solicited. A <br />summary of the bid invitations and bids received is as follows: <br />4 Invitations For Bid mailed <br />1 Bid received <br />22C -1 <br />