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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />THE ORANGE COUNTY SMALL BUSINESS DEVELOPMENT CENTER <br />Programs <br />Represented <br />Services Provided <br />Method of Service <br />Delivery <br />(Check all that apply) <br />Referral Method <br />(Check all that <br />apply) <br />Contribution to <br />One Stop <br />System <br />Performance <br />® Employmen <br />♦ Training seminars on <br />❑ Co- location of staff <br />❑ In person <br />®Customer <br />t and <br />business topics for small <br />❑ Co- location of <br />❑ By phone <br />Satisfactions <br />Training <br />companies <br />services <br />❑Online <br />p Provide <br />activities <br />♦ Customized business <br />E Cross training of <br />E Refer direct to <br />Coordination <br />under Title I <br />consulting by industry <br />staff <br />the OCSBDC <br />and Services <br />of the <br />experts in Strategic <br />❑ On -line <br />for <br />Workforce <br />Business Planning; <br />Marketing Planning; <br />®On site — OCSBDC <br />Investment <br />Act, <br />Financial Statement <br />office <br />development, analysis, <br />cash flow mgmt.; <br />Procurement; use of <br />technology in expansion <br />of sales and operations. <br />0 Finance facilitation <br />including capital needs <br />analysis, loan doe <br />review and referral to <br />financial institutions <br />♦ Information on licenses <br />& permits, corporate <br />structure, taxes and <br />insurance <br />' Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />25B -11 <br />