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Approval of Fire /EMS Emergency Ambulance Transportation and Related Services Agreement September 17, 2012 Page 7 The proposal primary evaluators ranked each bid proposal according to established criteria. As stated in the RFP, the evaluators used the following criteria during their review for this RFP: 1. Quality of service; 2. Level of service; 3. Cost; 4. Experience; 5. Whether a Bidder is responsible. The term "responsible" referred to the quality, fitness, and capacity of the Bidder to perform the proposed services satisfactorily and in accordance with the specifications and delivery criteria. Gradinq Panel Final Evaluations The proposals from the three bidders were evaluated by the three primary evaluators for assessment and scoring. The panel completed its grading and also conducted a site visit at all three proposer's facilities. During the site visits each bidder was provided an opportunity to present key points of their proposal, and as appropriate, respond to bid clarification requests from the grading panel. The site visit also provided the panel the opportunity to validate elements of the bidder's proposal to ensure that each bid proposal was complete and accurate. Attachment 1 is a summary of the Proposal Grading Results. The Grading Panel recommends that the City's service agreement be awarded to the bidder with the lowest numerical score. Evaluation Panel Ratings and Recommendation The Grading Panel final rankings of the bidders for the City of Santa Ana 9 -1 -1 Contract were as follows: (with the lower score being better) Additional Services Option- Ambulance Billing Services In addition to providing proposals for Ambulance transportation and related services, bidders were offered the opportunity to bid on performing the billing service on behalf of the city. Both CARE and Schaefer submitted proposals, Doctors did not. The proposed costs were $17.50 (CARE) and $17.40 (Schaefer) respectively per transport. Staff is recommending that a cost analysis and study be performed to decide if the optional billing service is beneficial for the City of Santa Ana. Upon further analysis and successful completion of the study, should the City decide to implement this option, the city would enter into a contract with the selected provider to 25F -7 RAW of CARE 113.3 1 (Panel Recommended) Doctors 211.7 2 Schaefer 230 3 Additional Services Option- Ambulance Billing Services In addition to providing proposals for Ambulance transportation and related services, bidders were offered the opportunity to bid on performing the billing service on behalf of the city. Both CARE and Schaefer submitted proposals, Doctors did not. The proposed costs were $17.50 (CARE) and $17.40 (Schaefer) respectively per transport. Staff is recommending that a cost analysis and study be performed to decide if the optional billing service is beneficial for the City of Santa Ana. Upon further analysis and successful completion of the study, should the City decide to implement this option, the city would enter into a contract with the selected provider to 25F -7