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For Spill Response, if the spill lasts more than a day, there will daily IAP (Incident Action Plan) <br />meeting which will include scheduling. <br />For Storm Drain Facility Cleaning, Ocean Blue will provide ETC (Estimate To Complete) <br />project schedule, as well as Actual and EAC (Estimate At Completion) schedule. <br />4. Quality Control <br />Ocean Blue considers Quality assurance a very important factor in maintaining the high standard <br />of performance we offer our customers. In our efforts to insure the quality of services are <br />maintained our project assurance go through the following phases: <br />1. Pre-Project Preparation <br />2. Project Monitoring <br />3. Post Project Job Evaluation <br />The Pre-Project preparation involves a) hiring the right people, b) project request check list, c) <br />comprehensive training, and d) supervisor/manager roundtable meeting to discuss potential <br />problems, techniques, methods and disposal options. <br />Project Monitoring involves the a) Tailgate Safety Meeting and Confined Space Entry Permit (if <br />required) to discuss current project. This meeting gives the employees the opportunities for <br />questions about the project. B) On-Site Visit by General Manager or Safety Officer or company <br />officer to see first-hand that daily plan are implemented effectively and efficiently. These visits <br />are at no cost to our customer <br />6