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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />SANTA ANA HOUSING AUTHORITY <br /> ? Employment and Training activities under HUD <br />Programs Represented ? Family Self-Sufficiency <br /> ? Screening and eligibility determination for Santa Ana Housing <br /> Authority <br /> ? Identification and referral of individuals qualifying for assistance or in <br /> need of employment and training services <br />Services Provided ? Coordination of the Santa Ana Housing Authority employment and <br /> training programs with those offered through the One-Stop <br /> ? Other programs and services appropriate through Santa Ana Housing <br /> Authority funding. <br /> ? Co-location of staff <br />Method of Service ? Co-location of services <br /> ? Cross training of staff <br />Delivery ? On-line <br /> ® In person <br /> ® By phone <br />Referral Method ? Referral form <br /> ? Online <br />Contribution to One-Stop ® Customer Satisfaction) <br />System <br />Attachment B <br />1 Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board