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goal is to provide the assistance and tools necessary to allow the Service Providers to focus on providing <br />streamlined services to the youth of Santa Ana. A more detailed description on how the SAWC will <br />function as the Service Navigator is explained below. <br />OUTREACH AND RECRUITMENT <br />Since the development of the YSPN, the SAWC has made it a priority to inform the public of the services <br />and programs available through the YSPN. Through its partnerships and collaboration with community <br />agencies, the SAWC has been engaged in planning and participating in community events, job fairs, <br />resource fairs and conducting presentations to connect youth with the YSPN programs. Some of the major <br />events in which the SAWC participates include the Annual Summer Youth Job Fair hosted by <br />Employment Development Department (EDD), the Senior Transitions Day hosted by the Santa Ana <br />Unified School District (SAUSD) and other annual events hosted by Segerstrom, Century High Schools in <br />Santa Ana and Youth Summit, a collaboration between the Young Men's Christian Association (YMCA) <br />and the Boys & Girls Club of Santa Ana. <br />Utilizing the relationships we have established with the SAUSD, EDD, Orange County Probation, O.C. <br />Social Services Agency and the Orange County Department of Education, the SAWC has been able to <br />deepen its outreach effort to a much broader base of youth, parents, and educators in the community. The <br />SAWC recognizes the importance of marketing the entire YSPN and its comprehensive service programs. <br />Every effort is made to ensure that staff markets the network at all job fairs, youth oriented recruitment <br />and outreach events, thus, benefitting all Service Providers. <br />TRAINING & TECHNICAL ASSISTANCE <br />For more than 30 years, the SAWC staff has successfully administered and implemented many federally <br />and state funded employment and training programs. As an on-going effort, the SAWC has made it a <br />priority to keep staff updated and trained on all State and Federal workforce legislation pertinent to <br />various targeted programs. Over the years, staff has kept abreast with the latest workforce trends and <br />legislative changes to ensure compliance with state and federal regulations. Staff has developed <br />comprehensive training manuals, policies, procedures and conducted regular training for all Service <br />Providers using a customer friendly and easily understood format. Since the inception of the Daisy Wheel <br />YSPN in 2002, staff has also translated various complex system measurements and mandatory reporting <br />requirements into an easily understood format for the YSPN Service Providers. <br />As the Service Navigator, the SAWC has organized and developed the following training for all Service <br />Providers not only to broaden staff's knowledge, but also to stay current and be in compliance with our <br />state and federal regulations: <br />• What is WIA? <br />• Enrollment Strategies <br />• Case Management Strategies <br />• Co-Enrollments <br />• Credential Information <br />• Fiscal Invoicing <br />• Fiscal Responsibility <br />• Common Measures <br />• New Enrollment Intake <br />• Eligibility/Income Calculations <br />• Case Notes <br />• Exit Strategies <br />• Follow-up training <br />• Disability Awareness <br />• CalJOBS Training <br />7