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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />STATE DEPARTMENT OF REHABILITATION <br /> ? Vocational Rehabilitation services to eligible individuals consistent with <br />Programs Represented Federal and State laws <br /> ? Intake <br /> ? Orientation <br /> ? Identification and referral on individuals receiving assistance or in need <br />Services Provided of rehabilitation services <br /> ? Coordination of services and program with those offered by the <br /> Department of Rehabilitation through the One-Stop System <br /> ® Co-location of staff <br />Method of Service ® Co-location of services <br />Delivery ® Cross training of staff <br /> ? On-line <br /> ® In person <br /> ® By phone <br />Referral Method ® Referral form <br /> ? Online <br /> ® Customer Satisfaction <br />Contribution to One-Stop <br />System ® Provide coordination and services for Department of Rehabilitation <br />1 Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />9