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3.2 Product Support. Contractor will provide Product Support to Customer at no charge for <br />three (3) months following completion of the initial installation. After this three -month period expires, <br />Contractor will provide Customer with Product Support based upon a per call fee.. Customer will pay $90 per <br />hour for this Product Support, pro rated, with a ten (10) minute minimum charge for each such call placed by <br />Customer. Contractor reserves the right to change the fee for this time -based Product Support at any time. <br />4. Tax Verbiage Disclaimer. The complete detail for taxes, fees, and surcharges is not available <br />on the WIN Advantage software. This detail can be reviewed by requesting a copy of the corresponding <br />paper invoice. <br />Attachment DD - Page 13 of 15 <br />25K -42 <br />