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we or our agent may notify you of your obligation to pay us, which you must do promptly and fully. Our or our agent's failure to <br />demand payment does not waive our Chargeback rights. <br />vi. Protecting Cardmember Information. You must protect Cardmember Information, as described in the Merchant <br />Regulations. You have additional obligations based on your Transaction volume, including providing to us documentation <br />validating your compliance with the PCI Standard performed by Qualified Security Assessors or Approved Scanning <br />Vendors (or both). <br />3. PROTECTIVE ACTIONS <br />a. Creating a Reserve. Regardless of any contrary provision in the Agreement, we have the right in our sole discretion to <br />determine that it is necessary to have some security for your or any of your Affiliates' obligations to us or any of our Affiliates, <br />under the Agreement or any Other Agreement. If we so determine, we may (i) withhold and offset amounts from payments <br />we otherwise would make to you under the Agreement or (ii) establish a Reserve, including by requiring you to deposit funds <br />or other collateral with us. <br />b. Trigger Events for Reserve. Some of the events that may cause us to establish a Reserve include: (i) your ceasing a <br />substantial portion of or adversely altering your operations; (ii) your selling all or substantially all of your assets or any <br />party acquiring 25% or more of the equity interests issued by you (other than parties currently owning 25% or more of <br />such interests), whether through acquisition of new equity interests, previously outstanding interests, or otherwise; (iii) <br />your suffering a material adverse change in your business; (iv) your becoming insolvent; (v) our receiving a <br />disproportionate number or amount of Disputed Charges at your Establishments; or (vi) our reasonable belief that you will <br />not be able to perform your obligations under the Agreement, under any Other Agreement, or to Cardmembers. <br />C. Establishing a Reserve. If an event leads us to believe that we need to create a Reserve, then we may immediately <br />establish a Reserve or terminate the Agreement. We shall inform you if we establish a Reserve. We may increase the <br />amount of the Reserve at any time as long as the amount of the Reserve does not exceed an amount sufficient, in our <br />reasonable judgment, to satisfy any financial exposure or risk to us under the Agreement (including from Charges <br />submitted by you for goods or services not yet received by Cardmembers) or to us or our Affiliates under any Other <br />Agreement, or to Cardmembers. <br />d. Other Protections. We may deduct and withhold from, and recoup and offset against, the Reserve (i) any amounts you <br />or any of your Affiliates owe us or any of our Affiliates under the Agreement or any Other Agreement; (ii) any costs <br />incurred by us in connection with administration of the Reserve, including legal fees; and (iii) any costs incurred by us as <br />a result of your failure to fulfill any obligations to us, any of our Affiliates, or to Cardmembers, including legal fees. We <br />may take other reasonable actions to protect our rights or those of any of our Affiliates, including changing the speed or <br />method of payment for Charges, exercising Immediate Chargeback, or charging you fees for Disputed Charges. If we <br />deem it necessary based on our assessment of risk posed by your business, we may require you at any time to deposit <br />funds or other collateral with us as security to protect our financial risk hereunder as a condition of your accepting the <br />Card. These funds and collateral shall be treated as a Reserve under the Agreement. <br />e. Providing Information. You must provide to us promptly, upon request, information about your finances, <br />creditworthiness, and operations, including your most recent certified financial statements. <br />4. NOTICES <br />a. Delivery and Receipt. Unless otherwise explicitly provided for herein, all notices hereunder must be in writing and sent <br />by hand delivery; or by U.S. postal service, such as first class mail or third class mail, postage prepaid; or by expedited <br />mail courier service; or by electronic mail (e-main; or by facsimile transmission, to the addresses set out below. Notices <br />are deemed received and effective as follows: If hand-delivered, upon delivery; if sent by e-mail or facsimile transmission, <br />upon sending; if mailed, upon the earlier of (i) receipt or (ii) three days after being deposited in the mail if mailed by first <br />class postage or ten days after being deposited in the mail if mailed by third class postage. If the addressee provided for <br />below rejects or otherwise refuses to accept the notice, or if the notice cannot be delivered because of a change in <br />address for which no notice was appropriately given, then notice is effective upon the rejection, refusal or inability to <br />deliver. <br />b. Our Notice Address. Unless we notify you otherwise, you shall send notices to us, through our agent, at: <br />American Express Travel Related Services Company, Inc. <br />TSYS Merchant Solutions, LLC <br />Attention: Legal Department <br />1601 Dodge Street, 23E <br />Omaha, NE 68102-1637 <br />G. Your Notice Address. Our agent shall send notice to you at the address, e-mail address, or facsimile number you <br />indicated on your application to accept the Card. You must notify our agent immediately of any change in your notice <br />address. <br />5. INDEMNIFICATION AND LIMITATION OF LIABILITY <br />a. Indemnity. You shall indemnify, defend, and hold harmless us and our Affiliates, agents, successors, assigns, and third <br />party licensees, from and against all damages, liabilities, losses, costs, and expenses, including legal fees, arising or <br />alleged to have arisen from your breach, negligent or wrongful act or omission, failure to perform under the Agreement, or <br />failure in the provision of your goods or services. <br />b. Limitation of Liability. In no event shall we or our Affiliates, agents, successors, or <br />assigns be liable to you for any incidental, indirect, speculative, consequential, special, punitive, or exemplary damages of <br />any kind (whether based in contract, tort, including negligence, strict liability, fraud, or otherwise, or statutes, regulations, or <br />any other theory) arising out of or in connection with the Agreement, even if advised of such <br />potential damages Neither you nor we (and our agent) will be responsible to the other for damages arising from delays or <br />problems caused by telecommunications carriers or the banking system, except that our (and our agent's) rights to create <br />201108 MTPA Terms and Conditions Page 30 of 35 CONFIDENTIAL