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Furlough Hours <br />Number of SEIU <br />DivisionReturning per <br />Employees <br />Month <br />TREASURY <br />Treasury Services: <br />Open cashier windows ½ hr. earlier. (8:30am to 5pm) <br />• <br />1 Treasury Svcs Supervisor48 <br />Reduce complaints relating to long lines at the counter and <br />• <br />1 Sr. Accounting Asst. <br />telephone waittime <br />1 CustomerSvc Rep <br />Improve response times back office processing, <br />• <br />correspondence, scanning, return mail follow-up <br />Tax & Licensing: <br />1 Customer Svc Rep(Lead)96 <br />Process 315 additional business license applications annually <br />• <br />3 Customer Svc Reps <br />Inspect/Collect/Customer 334 additional contacts <br />• <br />1 Revenue Supervisor <br />Process 54 additional dog license applications annually <br />• <br />1 Business Tax Collector <br />Municipal Utility Services: <br />1 Customer Svc Rep (Lead) <br />64 <br />Reduce complaints relating to long lines at the counter and <br />• <br />1 Customer Svc Rep <br />telephone wait time on hold <br />2 Utilities Billing/SysTechs <br />Process 640 additional MUS turn-on/turn-off work orders <br />• <br />4 Meter Reader/Collectors64 <br />72 <br />