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25A - AGMT - SNACK SRVS
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25A - AGMT - SNACK SRVS
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Last modified
6/13/2013 5:41:13 PM
Creation date
6/13/2013 2:26:30 PM
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Parks, Recreation, & Community Services
Item #
25A
Date
6/17/2013
Destruction Year
2018
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<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> 1di _ <br /> Cashless Payment Systems - Speed, <br /> Convenience, Customer Preference <br /> No Cash? No Problem! The Cashless Vending payment option enables the <br /> acceptance of credit and debit cards on your existing machines. <br /> expr <br /> VISA DISCOVER < Paypass ` p* <br /> <br /> allows you to: C I N,G <br /> • Capitalize on America's <br /> preferred form of payment $`t <br /> - More than 75% of adults have a debit card <br /> t <br /> • Give customers the added convenience of another way to pay <br /> • Cut transaction time as much as 50% when compared to cash/coin <br /> • Increase customer satisfaction <br /> • Increase prices without losing sales <br /> • Complete multiple vends in a single transaction <br /> • Increase revenue <br /> 43% of vend transactions greater than $3.00 were debit/credit <br /> <br /> It's the customer that counts <br /> A Y r s cashless Imp,ct m Tuft oo W--W" <br /> vending commenced in January <br /> 2007 with 50 clients. According m. r._ <br /> to survey data, there has beenZ yi <br /> a measurable positive financial, <br /> impact (see graph). In addition, <br /> a a i <br /> based upon direct client`s s <br /> feedback, this amenity enhances y <br /> ~T <br /> the overall service level and <br /> increases customer satisfaction. <br /> Following is a sample of client responses to survey questions: <br /> "Employees are very happy with cashless vending because hardly anyone <br /> carries cash anymore." <br /> "Customers purchase more vended products because of the <br /> convenience." <br /> "Employees use vending more, therefore creating increased revenue." <br /> i' "(There are) not as many requests for refunds." <br /> } <br /> r• <br /> 25A-86 <br />
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