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Service calls <br />Avt will respond to all service calls within a 24 hour period. <br />We will make every effort to dispatch a AVT Inc. technician to the location the same day <br />Maintenance Program <br />As part of AVT's maintenance program, AVT's route personnel are trained to review <br />system operations, perform custodial maintenance such as: cleaning exterior glass and <br />machine, interior machine cleaning, and overall required custodial maintenance. Due to the <br />fact that our route Supervisors do perform periodic site checks on our route driver's service <br />locations, will always ensure that your machines will be well kept, maintained, stocked, and <br />free any graffiti and/or debris. <br />All drivers must place meter reading into their handheld computers each time they service a <br />machine. The meters are uploaded to a Compuvend System and the system will not allow fills or <br />servicing without this meter data first. If there are any shortages or overages the machines are <br />flagged and the Operations manager or AVT Service tech will visit the location. Once at the <br />location the service tech will report a correct meter reading to the Operations department. The <br />correct meter will be placed in the Compuvend program with date, time and supervision notes. <br />Driver will be brought into office and given warning. If shortages happen again he or she will be <br />terminated. <br />25A -95 <br />